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100
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99
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97
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96
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95
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93
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90
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89
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86
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77
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1
Employment issues in Australian public sector call centres : differences and similarities with the private sector
Burgess, John
;
Connell, Julia
;
Hannif, Zeenobiqah
- In:
International employment relations review
11
(
2005
)
1/2
,
pp. 1-19
Persistent link: https://www.econbiz.de/10003336232
Saved in:
2
Social security : budget information 1987 - 88
1987
Persistent link: https://www.econbiz.de/10000726642
Saved in:
3
Youth policies in the 1985 - 86 budget
Dawkins, J. S.
(
contributor
)
-
1985
Persistent link: https://www.econbiz.de/10000709673
Saved in:
4
Alcohol consumption among young consumers : a review and recommendations
Cismaru, Magdalena
;
Lavack, Anne M.
;
Markewich, Evan
- In:
Young consumers : insight and ideas for responsible …
9
(
2008
)
4
,
pp. 282-296
Persistent link: https://www.econbiz.de/10003790603
Saved in:
5
The child in children's services : infrastructure for social justice
Press, Frances
-
1992
Persistent link: https://www.econbiz.de/10001328063
Saved in:
6
A comparison of competing structural models in call centres : prospects for value creation
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 294-315
Persistent link: https://www.econbiz.de/10009376035
Saved in:
7
When service calls : public service motivation and calling as complementary concepts for public service
Vogel, Morgan D.
- In:
International public management journal
25
(
2022
)
4
,
pp. 620-638
Persistent link: https://www.econbiz.de/10013370406
Saved in:
8
Learning to control: training and work organization in Australian call centres
Smith, Andrew
;
Smith, Erica
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 243-256
Persistent link: https://www.econbiz.de/10003762492
Saved in:
9
Unions in the information economy: infoservice work and organizing in Australian call centres
Russell, Bob
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
2
,
pp. 285-303
Persistent link: https://www.econbiz.de/10003762509
Saved in:
10
Dial 'B' for Burnout? : The experience of job Burnout in a telephone call centre
Healy, Josh
;
Bramble, Thomas
- In:
Labour & industry : a journal of the social and …
14
(
2003
)
2
,
pp. 39-59
Persistent link: https://www.econbiz.de/10001997842
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