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Religion or religiosity : which is the culprit for consumer switching behavior?
Choi, Youngtae; Paulraj, Antony; Shi, Jongkuk - In: Journal of international consumer marketing 25 (2013) 4, pp. 262-280
Persistent link: https://www.econbiz.de/10010125892
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Heterogenous switching costs
Biglaiser, Gary; Crémer, Jacques; Dobos, Gergely - 2014
Persistent link: https://www.econbiz.de/10010341276
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The double-edged sword : the positive and negative effects of swithcing costs on customer exit and revenge
Haj-Salem, Narjes; Chebat, Jean-Charles - In: Journal of business research : JBR 67 (2014) 6, pp. 1106-1113
Persistent link: https://www.econbiz.de/10010364518
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An investigation into service quality-customer loyalty relationship : the moderating influences
Srivastava, Medha; Rai, Alok Kumar - In: Decision 41 (2014) 1, pp. 11-31
Persistent link: https://www.econbiz.de/10010367910
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Buyers' perceived switching costs and switching : a meta-analytic assessment of their antecedents
Pick, Doreén; Eisend, Martin - In: Journal of the Academy of Marketing Science 42 (2014) 2, pp. 186-204
Persistent link: https://www.econbiz.de/10010345186
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Modellerweiterung zur Messung des Variety Seeking Behavior mittels Haushaltspaneldaten
Meixner, Oliver; Knoll, Viktoria - 2012
Persistent link: https://www.econbiz.de/10010348602
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Understanding the determinants of consumers' switching intentions in a standards war
Lin, Tung-Ching; Huang, Shiu-Li - In: International journal of electronic commerce : IJEC 19 (2014/2015) 1, pp. 163-189
Persistent link: https://www.econbiz.de/10011433891
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A comparison of different contract forms for consumers with switching costs and changed preferences
Shen, Na; Su, Jun - In: Economic modelling 50 (2015), pp. 19-26
Persistent link: https://www.econbiz.de/10011439606
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Handelskettenwahl im deutschen Lebensmitteleinzelhandel
Olearius, Götz - 2016
Persistent link: https://www.econbiz.de/10011440296
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Research on customer switching behavior in the service industry
Chuang, Yi-Fei; Tai, Yang-Fei - In: Management research review 39 (2016) 8, pp. 925-939
Persistent link: https://www.econbiz.de/10011534320