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51
CallCenter
profi
Wiesbaden : SFO Medien
;
anfangs: Wiesbaden : Gabler, …
;
…
-
1998,[1]-[2]; 1998,3 -
Persistent link: https://www.econbiz.de/10000676519
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52
Personaleinsatzplanung im Echtzeitbetrieb in Call Centern mit künstlichen neuronalen Netzen
Zakhariya, Halyna
;
Köller, Frank
;
Breitner, Michael H.
-
2008
Persistent link: https://www.econbiz.de/10003717614
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53
Sprachbarrieren überwinden : Amtsdeutsch kontra Bürgerdeutsch
Gerick, Thomas
- In:
Wissensmanagement : das Magazin für Digitalisierung, …
10
(
2008
)
5
,
pp. 14-15
Persistent link: https://www.econbiz.de/10003731655
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54
Too smart for their own good? : a study of perceived cognitive overqualification in the workforce
Fine, Saul
;
Nevo, Baruch
- In:
The international journal of human resource management
19
(
2008
)
2
,
pp. 346-355
Persistent link: https://www.econbiz.de/10003752673
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55
Callcenter
for Finance : das Special für die Finanzwirtschaft ; eine Sonderpublikation der Zeitschriften Geldinstitute, Versicherungsbetriebe
München : av-news
;
anfangs: Bad Wörishofen : Holzmann
-
2008 -
Persistent link: https://www.econbiz.de/10003752758
Saved in:
56
Einsatz von Business-Intelligence-Technologien in Call-Centern
Hrach, Christian
;
Alt, Rainer
-
2008
Persistent link: https://www.econbiz.de/10003752856
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57
Asymmetric information and economies-of-scale in service contracting
Akan, Mustafa
(
contributor
);
Ata, Bariş
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003752963
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58
Callcenter
strategiegerecht organisieren
Nippa, Michael
- In:
Outsourcing - Ressourcen optimal einsetzen
,
(pp. 40-49)
.
2005
Persistent link: https://www.econbiz.de/10003754504
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59
National industrial relations and local bargaining power in the US and German telecommunications industries
Doellgast, Virginia
- In:
European journal of industrial relations
14
(
2008
)
3
,
pp. 265-287
Persistent link: https://www.econbiz.de/10003757912
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60
Mit modernster Contact-Center-Infrastruktur die Umsetzung der Geschäftsstrategie bei Mobi24 beschleunigen
Fischer, Dieter
;
Lüthi, Roland
- In:
Customer Relationship Management : neue …
,
(pp. 213-224)
.
2008
Persistent link: https://www.econbiz.de/10003644203
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