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Multichannel customer manageme...
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Beziehungsmarketing
83
Relationship marketing
83
Consumer behaviour
72
Konsumentenverhalten
72
Distribution channel
27
Einzelhandel
27
Retail trade
27
Vertriebsweg
27
Markenführung
25
Brand management
24
Kundenwert
22
Customer value
21
Marketingmanagement
21
Marketing management
20
Marketingtheorie
17
Customer satisfaction
16
E-commerce
16
Electronic Commerce
16
Kundenzufriedenheit
16
Marketing theory
16
Theorie
16
Theory
16
Marketing
15
Netherlands
14
Niederlande
14
Sales promotion
14
Verkaufsförderung
14
Internet marketing
13
Online retailing
13
Online-Handel
13
Online-Marketing
13
Kundenbindungsprogramm
12
Loyalty program
12
Brand image
11
Markenimage
11
Schätzung
11
Estimation
10
USA
10
United States
10
Dienstleistungsqualität
9
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Free
89
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Article
251
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127
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Article in journal
122
Aufsatz in Zeitschrift
122
Working Paper
42
Arbeitspapier
41
Graue Literatur
29
Non-commercial literature
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16
Book section
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Collection of articles of several authors
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Sammelwerk
3
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Language
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English
242
Undetermined
126
German
6
Dutch
4
Author
All
Verhoef, Peter C.
227
Neslin, Scott A.
115
Verhoef, Peter
32
Franses, Philip Hans
27
Sloot, Laurens M.
23
Donkers, Bas
21
Ailawadi, Kusum L.
16
Vroomen, Björn
15
Bijmolt, Tammo H. A.
14
Doorn, Jenny van
14
Gedenk, Karen
14
Lemon, Katherine N.
13
Dorotic, Matilda
11
Kopalle, Praveen K.
11
Langerak, Fred
11
Lehmann, Donald R.
10
Sun, Baohong
10
Leeflang, Peter
9
Prins, Remco
9
Heerde, Harald J. van
8
Bijmolt, Tammo H.A.
7
Fok, Dennis
7
Krafft, Manfred
7
Blattberg, Robert C.
6
Hoekstra, Janny C.
6
Konuş, Umut
6
Leeflang, Peter S.H.
6
Stremersch, Stefan
6
Wieringa, Jaap E.
6
Wiesel, Thorsten
6
Cornet, Maarten
5
Hoffman, Donna L.
5
Kannan, P. K.
5
Torres, Anna
5
Ansari, Asim
4
Antonides, Gerrit
4
Beckers, Sander F. M.
4
Bolton, Ruth N.
4
Bügel, Marnix S.
4
Gensler, Sonja
4
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Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
20
Erasmus Research Institute of Management
10
Centraal Planbureau (CPB), Government of the Netherlands
3
Sloan School of Management, Massachusetts Institute of Technology (MIT)
2
Department of Economics and Business, Universitat Pompeu Fabra
1
Econometrisch Instituut <Rotterdam>
1
Erasmus Universiteit Rotterdam / Sectie Marktanalyse
1
Faculteit der Economische Wetenschappen, Erasmus Universiteit Rotterdam
1
Instituto sobre Desarrollo Empresarial (INDEM), Universidad Carlos III de Madrid
1
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Published in...
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
30
Journal of retailing
26
ERIM Report Series Research in Management
20
Journal of marketing
20
ERIM report series research in management
19
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
13
Journal of marketing research : JMR
13
MSI reports : working paper series
13
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
10
Tuck School of Business working paper / Tuck School of Business at Dartmouth
10
Marketing Science
8
Journal of the Academy of Marketing Science
7
Marketing letters : a journal of research in marketing
7
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
6
CPB document
4
Foundations and trends in marketing : FTMKT
4
Journal of business research : JBR
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Marketing Letters
4
Retailing in the 21st century : current and future trends
4
ERIM Report Series Reference
3
Journal of retailing and consumer services
3
Journal of service research : JSR
3
Management Science
3
Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel
3
Rotterdam Institute for Business Economic Studies
3
Decision support systems : DSS ; the international journal
2
European Journal of Marketing
2
European Management Journal
2
European journal of marketing : EJM
2
European management journal
2
European review of agricultural economics : ERAE
2
Foundations and Trends(R) in Marketing
2
GfK marketing intelligence review
2
GfK marketing intelligence review : Marketingforschung für die Praxis
2
Handbook of research on customer equity in marketing
2
International journal of forecasting
2
International journal of management reviews : IJMR
2
Journal of interactive marketing
2
Long range planning : LRP ; international journal of strategic management
2
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Source
All
ECONIS (ZBW)
234
OLC EcoSci
83
RePEc
55
USB Cologne (EcoSocSci)
3
Other ZBW resources
2
EconStor
1
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1
Purchasing complex services on the Internet; an analysis of mortgage loan acquisitions
Vroomen, Björn
;
Donkers, Bas
;
Verhoef, Peter C.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001806394
Saved in:
2
Multichannel shopper segments and their covariates
Konuş, Umut
;
Verhoef, Peter C.
;
Neslin, Scott A.
- In:
Journal of retailing
84
(
2008
)
4
,
pp. 398-413
Persistent link: https://www.econbiz.de/10003794925
Saved in:
3
Multichannel customer segmentation : does the after-sales channel matter? ; a replication and extension
De Keyser, Arne
;
Schepers, Jeroen
;
Konuş, Umut
- In:
International journal of research in marketing : IJRM ; …
32
(
2015
)
4
,
pp. 453-456
Persistent link: https://www.econbiz.de/10011428974
Saved in:
4
The effect of search channel elimination on purchase incidence, order size and channel choice
Konuş, Umut
;
Neslin, Scott A.
;
Verhoef, Peter C.
- In:
International journal of research in marketing : IJRM ; …
31
(
2014
)
1
,
pp. 49-64
Persistent link: https://www.econbiz.de/10010370707
Saved in:
5
The showrooming phenomenon : it's more than just about price
Gensler, Sonja
;
Neslin, Scott A.
;
Verhoef, Peter C.
- In:
Journal of interactive marketing : a quarterly …
38
(
2017
),
pp. 29-43
Persistent link: https://www.econbiz.de/10011695169
Saved in:
6
Multichannel customer management strategy
Verhoef, Peter C.
- In:
Handbook of marketing strategy
,
(pp. 135-150)
.
2012
Persistent link: https://www.econbiz.de/10009530866
Saved in:
7
Customer value management : some reflections and future trends : [73. Sitzung vom 16. März 2011 in Düsseldorf]
Verhoef, Peter C.
-
2012
Persistent link: https://www.econbiz.de/10009533687
Saved in:
8
Explaining purchases of organic meat by Dutch consumers
Verhoef, Peter C.
- In:
European review of agricultural economics : ERAE
32
(
2005
)
2
,
pp. 245-267
Persistent link: https://www.econbiz.de/10002994617
Saved in:
9
The joint effect of relationship perceptions, loyalty program and direct mailings on customer share development
Verhoef, Peter C.
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001658721
Saved in:
10
Omni-channel retailing : some reflections
Verhoef, Peter C.
- In:
Journal of strategic marketing
29
(
2021
)
7
,
pp. 608-616
Persistent link: https://www.econbiz.de/10012608881
Saved in:
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