Parikh, Anish; Behnke, Carl; Vorvoreanu, Mihaela; … - In: Journal of Hospitality and Tourism Technology 5 (2014) 2, pp. 160-176
Purpose – The purpose of this research is to examine why and when restaurant consumers use and contribute user-generated reviews. This research is needed to determine the relevance of user-generated restaurant reviews in the current marketplace. Design/methodology/approach – The research...