This study presents new insights on how effective collaboration between a firm’s top decision-making bodies is linked to proper corporate governance and the long-term success of firms. Drawing on state-of-the-art management research as well as socio-psychological theories, the dissertation...

In a world facing multiple crises, our foundational institutions are failing to offer effective solutions. Drawing on the emerging consilience of knowledge, Michael Pirson debunks the fundamental yet outdated assumptions of human nature that guide twentieth-century management theory and practice...

Preface to the Paperback Edition: Loyalty in the Twenty-First Century -- Loyalty and Value -- The Economics of Customer Loyalty -- The Right Customers -- The Right Employees -- Productivity -- The Right Investors -- In Search of Failure -- The Right Measures -- Transforming the Value Proposition...

Chapter 1 ProActive Sales Manager--Defining the New Breed of Sales Manager 1 -- Chapter 2 Sales Cultures and the Ability to Communicate Them 25 -- Chapter 3 Manage the Right Things--Time and People 43 -- Chapter 4 Finding and Recruiting the Best Sales Team 65 -- Chapter 5 Corrective Action 129...

At a time when many companies, particularly in the technological field, are continuously laying off workers, SAP, Inc. and organizations using the Enterprise Resource Planning (ERP) and SAP concepts and software packages, on the other hand, are in need of more IT professionals familiar with...

"This volume presents a distinctly multilevel perspective on creativity and innovation that considers individual-level, team-level, and firm-level factors. In illustrating these factors, this volume presents both theoretical and practical implications to guide researchers and practitioners alike...