//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer efficiency, channel u...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Information technology
35
Informationstechnik
34
USA
33
Theorie
32
Theory
32
United States
32
Productivity
15
Produktivität
15
Consumer behaviour
13
Konsumentenverhalten
13
Product differentiation
9
Produktdifferenzierung
9
Demand
7
Nachfrage
7
Technischer Fortschritt
7
Technological change
7
Arbeitsorganisation
6
Dienstleistungsqualität
6
Firm performance
6
Occupational qualification
6
Product information
6
Produktinformation
6
Qualifikation
6
Service quality
6
Social Web
6
Social web
6
Unternehmenserfolg
6
Work organization
6
productivity
6
Arbeitsnachfrage
5
Arbeitsplatz
5
Bank
5
Fachkräfte
5
Financial services
5
Finanzdienstleistung
5
Internet
5
Investitionsentscheidung
5
Investment decision
5
Labor demand
5
Organisationsstruktur
5
more ...
less ...
Online availability
All
Free
80
Undetermined
62
Type of publication
All
Article
155
Book / Working Paper
120
Other
1
Type of publication (narrower categories)
All
Article in journal
47
Aufsatz in Zeitschrift
47
Graue Literatur
24
Non-commercial literature
24
Arbeitspapier
23
Working Paper
23
Aufsatz im Buch
5
Book section
5
Aufsatzsammlung
2
Collection of articles of several authors
2
Konferenzschrift
2
Sammelwerk
2
Conference proceedings
1
Dissertation u.a. Prüfungsschriften
1
Guidebook
1
Ratgeber
1
Reprint
1
Rezension
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
152
Undetermined
124
Author
All
Hitt, Lorin M.
134
Harker, Patrick T.
116
Brynjolfsson, Erik
44
Xue, Mei
35
Frei, Frances X.
30
Tambe, Prasanna
30
Hitt, Lorin
16
Chen, Pei-yu
11
Hunter, Larry W.
11
Gu, Bin
10
Clemons, Eric K.
9
Bresnahan, Timothy F.
8
Wu, Lynn
8
Li, Xinxin
7
Netessine, Serguei
7
Pinedo, Michael
7
Aksin, O. Zeynep
6
Friesz, Terry L.
6
Tan, Tom Fangyun
6
Weber, Bruce W.
6
Chen, Fangruo
5
Clemons, Eric
5
Lou, Bowen
5
Rock, Daniel
5
Roth, Aleda
5
Brynjolfsson, Erik.
4
Cachon, Gérard P.
4
Field, Joy M.
4
Hong, Yili
4
Jacobides, Michael G.
4
Jin, Fujie
4
Thatcher, Matt E.
4
Vargas, Luis G.
4
Aksin, O.Zeynep
3
Heim, Gregory R.
3
Mallik, Suman
3
Anandalingam, G.
2
Avgar, Ariel C.
2
Bavafa, Hessam
2
Bresnahan, Timothy
2
more ...
less ...
Institution
All
Financial Institutions Center, Wharton School of Business
23
Sloan School of Management, Massachusetts Institute of Technology (MIT)
5
The Wharton Financial Institutions Center
5
MIT Center for Coordination Science
4
National Bureau of Economic Research
2
Alfred P. Sloan School of Management
1
Federal Reserve Bank of Chicago
1
Massachusetts Institute of Technology. Industrial Performance Center.
1
NET Institute
1
National Bureau of Economic Research (NBER)
1
North American Regional Science Association
1
Université catholique de Louvain / Center for Operations Research and Econometrics
1
more ...
less ...
Published in...
All
Management science : journal of the Institute for Operations Research and the Management Sciences
25
Center for Financial Institutions Working Papers
23
Management Science
18
Production and operations management : an international journal of the Production and Operations Management Society
8
European Journal of Operational Research
7
Financial Institutions Center
7
Journal of management information systems : JMIS
7
Transportation Research Part B: Methodological
7
Information systems research : ISR
6
European journal of operational research : EJOR
5
Faculty & research / Insead : working paper series
5
Operations research, Management science : OR MS ; the international literature digest
5
Working papers / Financial Institutions Center
5
Working papers / Sloan School of Management, Massachusetts Institute of Technology (MIT)
5
Working Paper Series / MIT Center for Coordination Science
4
Journal of financial services research : JFSR
3
Journal of regional science
3
Management information systems : mis quarterly
3
NBER working paper series
3
Brookings papers on economic activity : BPEA
2
Interfaces : the INFORMS journal on the practice of operations research
2
Journal / The Capco Institute : journal of financial transformation
2
Journal of economic literature
2
Journal of productivity analysis
2
MIT IPC working paper
2
MSI reports : working paper series
2
NBER Working Paper
2
Operations management research : OMR ; advancing practice through theory
2
Performance of financial institutions : efficiency, innovation, regulation
2
Socio-Economic Planning Sciences
2
The journal of economic perspectives : EP ; a journal of the American Economic Association
2
The quarterly journal of economics
2
The review of economics and statistics
2
Working paper / Marketing Department, The Wharton School of the University of Pennsylvania
2
Working paper / National Bureau of Economic Research, Inc.
2
Analytical studies in transport economics
1
Brookings-Wharton papers on financial services
1
CISR working paper
1
CORE lecture series
1
Discussion paper series / Stanford Institute for Economic Policy Research
1
more ...
less ...
Source
All
ECONIS (ZBW)
134
RePEc
79
OLC EcoSci
54
USB Cologne (EcoSocSci)
8
BASE
1
Showing
1
-
10
of
276
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The determinants and outcomes of internet banking adoption
Hitt, Lorin M.
;
Xue, Mei
;
Chen, Pei-yu
- In:
MSI reports : working paper series
(
2007
)
4
,
pp. 99-122
Persistent link: https://www.econbiz.de/10003641130
Saved in:
2
Determinants and outcomes of Internet banking adoption
Xue, Mei
;
Hitt, Lorin M.
;
Chen, Pei-yu
- In:
Management science : journal of the Institute for …
57
(
2011
)
2
,
pp. 291-307
Persistent link: https://www.econbiz.de/10008901442
Saved in:
3
Learning by customers as co-producers in financial services : an empirical study of the effects of learning channels and customer characteristics
Field, Joy M.
;
Xue, Mei
;
Hitt, Lorin M.
- In:
Operations management research : OMR ; advancing …
5
(
2012
)
1/2
,
pp. 43-56
Persistent link: https://www.econbiz.de/10009571276
Saved in:
4
How financial firms decide on technology
Hitt, Lorin M.
;
Frei, Frances X.
;
Harker, Patrick T.
-
1998
Persistent link: https://www.econbiz.de/10001426408
Saved in:
5
How financial firms decide on technology
Hitt, Lorin M.
;
Frei, Frances X.
;
Harker, Patrick T.
- In:
Brookings-Wharton papers on financial services
2
(
1999
),
pp. 93-146
Persistent link: https://www.econbiz.de/10001762912
Saved in:
6
Extensions of modified DEA
Xue, Mei
;
Harker, Patrick T.
-
1999
Persistent link: https://www.econbiz.de/10001426225
Saved in:
7
Overcoming the inherent dependency of DEA efficiency scores : a bootstrap approach
Xue, Mei
;
Harker, Patrick T.
-
1999
Persistent link: https://www.econbiz.de/10001427794
Saved in:
8
Service co-production, customer efficiency and market competition
Xue, Mei
(
contributor
);
Harker, Patrick T.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001754476
Saved in:
9
Incorporating the dual customer roles in e-service design
Xue, Mei
(
contributor
);
Harker, Patrick T.
(
contributor
); …
-
2003
-
[Elektronische Ressource], rev
Persistent link: https://www.econbiz.de/10001754479
Saved in:
10
Information technology and internal firm organization : an exploratory analysis
Hitt, Lorin M.
;
Brynjolfsson, Erik
-
2008
Persistent link: https://www.econbiz.de/10003763424
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->