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"New from bestselling author Joseph Michelli! How Airbnb has disrupted the hospitality industry for unparalleled success-critical lessons that apply to any 21st Century business. No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences....
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"From business guru Joseph Michelli-the leadership lessons you need navigate your team and company through the greatest business crisis in modern history, for long-lasting success Within days of COVID-19 disrupting the business world, Joseph Michelli began asking senior leaders at major...
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