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transcending situations, but research in the call-center context has identified a specific form of effective supervision: people … findings are consistent with the call-center literature, suggest important boundaries to the concept of manager behavioral …
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Scientific management is the label Frederick Taylor attached to the system of management devised by him. In this article we present our discovery of very different scientific management principles that were developed roughly concurrently with Taylorism by German physicist Ernst Abbe, then owner...
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Problem solving skills are increasingly important to be able to tackle the complex problems encountered in the business world. Nowadays is increasingly important to achieve sustainable development, focusing not only on economic profit but also on creating social value. It is widely agreed that...
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