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Konzepte des Beziehungsmanagem...
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Relationship marketing
26,210
Beziehungsmarketing
25,536
Lieferantenmanagement
17,509
Supplier relationship management
17,466
Consumer behaviour
9,209
Konsumentenverhalten
9,177
Customer satisfaction
5,650
Kundenzufriedenheit
5,608
Supply chain
5,559
Lieferkette
5,554
Theorie
5,149
Theory
5,128
Service quality
4,120
Dienstleistungsqualität
4,110
Deutschland
3,825
Germany
3,750
Brand management
2,784
Markenführung
2,781
Electronic Commerce
2,700
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2,643
Marketingmanagement
2,228
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2,209
Social Web
2,122
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2,121
Brand image
1,957
Markenimage
1,954
Vertrauen
1,938
Confidence
1,929
Einzelhandel
1,896
USA
1,892
Retail trade
1,877
United States
1,872
Business-to-business marketing
1,740
B-to-B-Marketing
1,732
Unternehmensnetzwerk
1,730
Business network
1,728
Online-Marketing
1,666
Internet marketing
1,645
Customer integration
1,595
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1,591
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Undetermined
13,463
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6,102
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61
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2,148
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1,979
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Homburg, Christian
132
Bruhn, Manfred
119
Kumar, V.
84
Svensson, Göran
65
Huber, Frank
58
Verhoef, Peter C.
58
Han, Heesup
54
Kleinaltenkamp, Michael
53
Hollebeek, Linda D.
52
Bauer, Hans H.
51
Piller, Frank T.
51
Herrmann, Andreas
49
Palmatier, Robert W.
48
Gil Saura, Irene
46
Grönroos, Christian
46
Krafft, Manfred
46
Stauss, Bernd
45
Wagner, Stephan M.
45
Smith, Alan D.
40
Hippner, Hajo
39
Mattila, Anna S.
39
Stock-Homburg, Ruth
39
Thaichon, Park
38
Sheth, Jagdish N.
37
Spiller, Achim
37
Wilde, Klaus D.
37
Eggert, Andreas
36
Mittal, Vikas
36
Naudé, Peter
36
Schiele, Holger
36
Cheng, T. C. E.
35
Evanschitzky, Heiner
34
Henneberg, Stephan
34
Lindgreen, Adam
34
Reichwald, Ralf
34
Van den Poel, Dirk
34
Wiedmann, Klaus-Peter
34
Swoboda, Bernhard
33
Neslin, Scott A.
32
Agnihotri, Raj
31
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Springer Fachmedien Wiesbaden
72
National Bureau of Economic Research
47
IGI Global
26
Books on Demand GmbH <Norderstedt>
15
Université Paris-Dauphine (Paris IX)
14
American Marketing Association
11
Verlag Dr. Kovač
10
Erasmus Research Institute of Management
9
Bundesverband Materialwirtschaft, Einkauf und Logistik
8
European Association of Agricultural Economists
8
Universität St. Gallen
8
Universität Mannheim
7
Verlag Franz Vahlen
7
AMACOM
6
Edward Elgar Publishing
6
Europäische Kommission
6
Friedrich-Schiller-Universität Jena
6
Fördergesellschaft Marketing an der Universität Augsburg
6
Harvard Graduate School of Business Administration
6
Haufe-Lexware GmbH & Co. KG
6
INSEAD
6
OECD
6
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Springer-Verlag GmbH
6
Bundesvereinigung Logistik
5
Econometrisch Instituut <Rotterdam>
5
Information Resources Management Association
5
Nomos Verlagsgesellschaft
5
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5
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5
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4
Deutscher Betriebswirte-Verlag GmbH
4
Deutsches Institut für Normung
4
Eric Cuvillier <Firma>
4
Erich-Schmidt-Verlag
4
European Operations Management Association
4
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
4
Fachhochschule Reutlingen / European School of Business
4
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
4
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
4
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Industrial marketing management : the international journal for industrial and high-tech firms
1,027
Journal of business research : JBR
834
Journal of retailing and consumer services
610
International journal of production economics
489
The journal of business & industrial marketing
409
SpringerLink / Bücher
379
International journal of production research
349
International journal of hospitality management
300
European journal of operational research : EJOR
268
The journal of services marketing
231
Journal of the Academy of Marketing Science
205
The service industries journal
202
Journal of strategic marketing
180
Journal of purchasing and supply management
174
Gabler Edition Wissenschaft
173
International journal of electronic customer relationship management : IJECRM
155
Journal of business-to-business marketing
154
Journal of marketing
148
Management science : journal of the Institute for Operations Research and the Management Sciences
127
Journal of retailing
126
Journal of service research : JSR
126
Asia Pacific journal of marketing and logistics
125
International journal of contemporary hospitality management
121
Journal of travel and tourism marketing
121
Marketing intelligence & planning
121
Journal of service management
118
The journal of product & brand management
118
Tourism management : research, policies, practice
118
Cogent business & management
117
Journal of hospitality marketing & management
117
The journal of brand management : an international journal
116
European journal of marketing : EJM
115
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
115
Journal of operations management
113
Production and operations management : an international journal of the Production and Operations Management Society
111
International journal of procurement management
110
European Journal of Marketing
108
Journal of Business & Industrial Marketing
107
Psychology & marketing
102
Journal of marketing management : MM
100
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ECONIS (ZBW)
41,218
Other ZBW resources
724
RePEc
212
USB Cologne (EcoSocSci)
204
EconStor
110
BASE
63
OLC EcoSci
25
USB Cologne (business full texts)
5
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Showing
1
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10
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42,561
Sort
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date (oldest first)
1
The benefits of sales force automation (SFA) : an empirical examination of SFA usage on relationship quality and performance
Holloway, Betsy Bugg
;
Deitz, George D.
;
Hansen, John D.
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
4
,
pp. 223-242
Persistent link: https://www.econbiz.de/10010244789
Saved in:
2
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas
-
1998
Persistent link: https://www.econbiz.de/10000674496
Saved in:
3
Anywhere, anytime, anyway: the multi-channel marketing juggernaut
Lewison, Dale M.
-
2007
Persistent link: https://www.econbiz.de/10003522137
Saved in:
4
Handbuch Relationship Marketing : Konzeption und erfolgreiche Umsetzung
Payne, Adrian
(
ed.
)
-
2003
-
2., völlig überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10001724841
Saved in:
5
E-Business und Marketing-Controlling
Link, Jörg
;
Schmidt, Sebastian
- In:
E-Business & Controlling : Einordnung, Umsetzung, …
,
(pp. 73-80)
.
2001
Persistent link: https://www.econbiz.de/10001604402
Saved in:
6
Customer Relationship Management
Hippner, Hajo
;
Martin, Stephan
;
Wilde, Klaus D.
- In:
Wirtschaftswissenschaftliches Studium : WiSt ; …
30
(
2001
)
8
,
pp. 417-422
Persistent link: https://www.econbiz.de/10001605069
Saved in:
7
Customer Relationship Management : erfolgreiche Kundenbeziehungen durch integrierte Informationssysteme ; mit 9 Tabellen
Link, Jörg
(
ed.
)
-
2001
12 Aufsätze zu Grundlagen und Perspektiven des Customer Relationships Managements (CRM), d.h. des Managements von Kundenbeziehungen mittels IT-gestützter Informationssysteme (z.B. Database Marketing, Computer Aided Selling). Nach einer Einführung des Herausgebers vermitteln die 16 Autoren -...
Persistent link: https://www.econbiz.de/10001607959
Saved in:
8
Customer Relationship Management : Electronic Customer Care in the new economy ; with 8 tables
Muther, Andreas
-
2002
Persistent link: https://www.econbiz.de/10001608272
Saved in:
9
eCRM als strategische und organisatorische Herausforderung
Link, Jörg
;
Gerth, Norbert
- In:
eCRM - Electronic Customer Relationship Management : …
,
(pp. 305-326)
.
2001
Persistent link: https://www.econbiz.de/10001575458
Saved in:
10
Electronic Customer Care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 13 Tabellen
Muther, Andreas
-
2001
-
3., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001550542
Saved in:
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