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Leading in service innovation...
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237
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222
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217
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Technovation : the international journal of technological innovation, entrepreneurship and technology management
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625
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Revue d'économie politique
601
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560
International journal of innovation management
558
Journal of retailing and consumer services
556
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International journal of hospitality management
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USB Cologne (EcoSocSci)
11,315
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Showing
61
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date (oldest first)
61
Service encounter and repurchase intention in fitness centers : perceived value as a mediator and service innovativeness as a moderator
Wang, Fong Jia
;
Chiu, Weisheng
- In:
International journal of sports marketing & sponsorship
24
(
2023
)
1
,
pp. 145-167
Persistent link: https://www.econbiz.de/10014232455
Saved in:
62
Service Innovations, Customer Satisfaction, and Firm Value : Asymmetries between Internet-Enabled and Non-Internet-Enabled Service Innovations
Shankar, Venkatesh
-
2014
-dominant firms. However, prior research on
innovation
has primarily focused on goods, leaving open important research questions …
Persistent link: https://www.econbiz.de/10014047205
Saved in:
63
Exploring perceived
innovation
in building customers' patronizing behavior in the food delivery service context
Ahn, Jiseon
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 258-273
Persistent link: https://www.econbiz.de/10013330615
Saved in:
64
What can satisfy customers in servitization? : service or goods
innovation
Xiao, Xiaohong
;
Zhou, Chengxu
;
Mao, Hongyi
- In:
The journal of business & industrial marketing
38
(
2023
)
10
,
pp. 2030-2046
Persistent link: https://www.econbiz.de/10014471880
Saved in:
65
Customer participation in service
innovation
using SNS smartphone apps : an investigation of the Indian hotel service industry
Sarmah, Bijoylaxmi
;
Shukla, Yupal
;
Chatterjee, Ravi
; …
- In:
International journal of emerging markets
18
(
2023
)
9
,
pp. 2971-2992
Persistent link: https://www.econbiz.de/10014451774
Saved in:
66
The impact of open service
innovation
on perceived service quality of customer in Sari Municipality
Kolaee, Aliraza Safarpour Soukhteh
;
Ghaffari, Rahman
; …
- In:
International journal of services and operations …
43
(
2022
)
2
,
pp. 203-226
Persistent link: https://www.econbiz.de/10013553289
Saved in:
67
Development of loyalty through
innovation
perceived in services
Guimaraes Junior, Djalma Silva
;
Melo, Fagner José …
- In:
International journal of services and operations …
43
(
2022
)
4
,
pp. 460-484
Persistent link: https://www.econbiz.de/10014226777
Saved in:
68
Choice of technology versus personnel-in-contract by service customers : an exploratory study
Simon, Françoise
;
Usunier, Jean-Claude
-
2005
Persistent link: https://www.econbiz.de/10002744690
Saved in:
69
The impact of diversity of
innovation
channels on
innovation
performance in service firms
Cho, Insu
;
Park, Heejun
;
Choi, Jeongil
- In:
Service business
5
(
2011
)
3
,
pp. 277-294
Persistent link: https://www.econbiz.de/10009535233
Saved in:
70
Einsatz und Auswirkungen von Technologien in Kundenbeziehungen
Hadwich, Karsten
;
Munk, Steffen
- In:
Management von Kundenbeziehungen : Perspektiven - …
,
(pp. 387-405)
.
2010
Persistent link: https://www.econbiz.de/10003934476
Saved in:
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