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93
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80
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72
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71
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66
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63
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57
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57
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56
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55
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54
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54
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53
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52
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52
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50
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49
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48
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56121
Total Loyalty Marketing : mit begeisterten Kunden und loyalen Mitarbeitern zum Unternehmenserfolg
Schüller, Anne M.
;
Fuchs, Gerhard
-
2007
-
4., aktualisierte Aufl.
Persistent link: https://www.econbiz.de/10003489611
Saved in:
56122
Trust in client - service provider relationships
Huth, Sven M.
;
Brickau, Ralf A.
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003498282
Saved in:
56123
Kundenorientierung durch Quality Function Deployment : systematisches Entwickeln von Produkten und Dienstleistungen ; [mit allen Checklisten und Matrizen auf CD-ROM]
Saatweber, Jutta
-
2007
-
2., überarb. Aufl.
Persistent link: https://www.econbiz.de/10003504022
Saved in:
56124
Consumer subjective well-being as a core concept in marketing : theoretical basis and application to the automotive sector
Kressmann, Frank
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013432249
Saved in:
56125
Neustart Bank : Vertrauen, Fachkompetenz, Fairness ; ein Bauplan für Beratungsqualität
Pfersich, Kai
-
2008
-
1. Aufl
Persistent link: https://www.econbiz.de/10003716505
Saved in:
56126
Erfolgsfaktor Service : warum und wie Mitarbeiter im persönlichen Kontakt zum Kunden begeistern
Specht, Nina
-
2008
Persistent link: https://www.econbiz.de/10013427488
Saved in:
56127
Linking logistics service quality, customer satisfaction and customer loyalty : an Indian perspective
Mitra, Toorban
- In:
Manthan : journal of commerce and management
11
(
2024
)
1
,
pp. 105-127
Persistent link: https://www.econbiz.de/10015063522
Saved in:
56128
A novel approach to consumer loyalty : a case study of hospitality service organisations among generations X and Y
Mei Kei Leong
;
Chaichi, Kamelia
- In:
International journal of economics and business …
27
(
2024
)
2
,
pp. 269-293
Persistent link: https://www.econbiz.de/10015063264
Saved in:
56129
Event-Marketing im Customer Relationship Management : Kundenbindung durch den Einsatz von Marketing-Events
Adam, Carol
;
Luppold, Stefan
-
2011
Persistent link: https://www.econbiz.de/10008798773
Saved in:
56130
Theoriebildung im Marketing : das Wiederkaufverhalten bei Dienstleistungen
Paul, Michael
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013444933
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