Ashayeri, Jalal; Tuzkaya, Gülfem - In: Journal of industrial engineering and management : JIEM 4 (2011) 3, pp. 481-503
Purpose: The purpose of this study is to design a responsive network for after-sale services of high-tech products. Design/methodology/approach: Analytic Hierarchy Process (AHP) and weighted max-min approach are integrated to solve a fuzzy goal programming model. Findings: Uncertainty is an...