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The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin; Bonn, Mark Andrew; Cho, Meehee - In: International journal of hospitality management 52 (2016), pp. 97-106
Persistent link: https://www.econbiz.de/10011442825
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Do mindfulness and perceived organizational support work? : fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion
Chen, Han; Eyoun, Khalid - In: International journal of hospitality management 94 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012495032
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Role stress and alcohol use on restaurant server's job satisfaction : which comes first?
Hight, S. Kyle; Park, Jeong-Yeol - In: International journal of hospitality management 76 (2019) 1, pp. 231-239
Persistent link: https://www.econbiz.de/10011981992
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Restaurant frontline employees' turnover intentions : three-way interactions between job stress, fear of COVID-19, and resilience
Chen, Han; Qi, Rui - In: International journal of contemporary hospitality management 34 (2022) 7, pp. 2535-2558
Persistent link: https://www.econbiz.de/10013412677
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Job stress and well-being of female employees in hospitality : the role of regulatory leisure coping styles
Tsaur, Sheng-hshiung; Tang, Ya-yun - In: International journal of hospitality management 31 (2012) 4, pp. 1038-1044
Persistent link: https://www.econbiz.de/10009566961
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Sociocultural strategies for stress reduction among hospitality workers in developing contexts : the case of Zimbabwean chefs
Mkono, Muchazondida - In: Tourism analysis : an interdisciplinary tourism & … 16 (2011) 3, pp. 361-365
Persistent link: https://www.econbiz.de/10009388281
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Hospitality workers' COVID-19 risk perception and depression : a contingent model based on transactional theory of stress model
Yan, Jiaqi; Kim, Sunghoon; Zhang, Stephen X.; Foo, Maw Der - In: International journal of hospitality management 95 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012547994
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Impact of the COVID-19 pandemic on management-level hotel employees' work behaviors : moderating effects of working-from-home
Chi, Oscar Hengxuan; Saldamli, Asim; Gursoy, Dogan - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198476
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Burnout or boreout : a meta-analytic review and synthesis of burnout and boreout literature in hospitality and tourism
Abubakar, A. Mohammed; Rezapouraghdam, Hamed; … - In: Journal of hospitality marketing & management 31 (2022) 4, pp. 458-503
Persistent link: https://www.econbiz.de/10013177449
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Emotional labour, emotional exhaustion and job satisfaction in the hospitality industry
Amissah, Eunice Fay; Blankson-Stiles-Ocran, Sarah; … - In: Journal of hospitality and tourism insights 5 (2022) 5, pp. 805-821
Persistent link: https://www.econbiz.de/10013483040