//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Strategy by bottom-up abstract...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Innovation
9
Service quality
7
Sweden
7
Customer satisfaction
6
Innovation management
6
Innovationsmanagement
6
Schweden
6
Consumer behaviour
5
Dienstleistungsqualität
5
Konsumentenverhalten
5
Relationship marketing
5
Beziehungsmarketing
4
Australia
3
Business-to-business marketing
3
Dienstleistungssektor
3
Kundenzufriedenheit
3
Marketing management
3
Marketingmanagement
3
Service industry
3
Theory
3
B-to-B-Marketing
2
Brand image
2
Business start-up
2
Case studies
2
Cognition
2
Collaborative consumption
2
Customer service
2
Empirical study
2
Entrepreneurs
2
International marketing
2
KMU
2
Kundenservice
2
Loyalty
2
Markenimage
2
Marketing
2
Performance measurement
2
Performance-Messung
2
SME
2
Service encounters
2
Share Economy
2
more ...
less ...
Online availability
All
Undetermined
42
Free
4
Type of publication
All
Article
107
Book / Working Paper
11
Type of publication (narrower categories)
All
Article in journal
24
Aufsatz in Zeitschrift
24
research-article
9
Aufsatz im Buch
5
Book section
5
case-report
3
Hochschulschrift
2
Report
2
Elektronischer Datenträger
1
Graue Literatur
1
Non-commercial literature
1
Thesis
1
conceptual-paper
1
more ...
less ...
Language
All
Undetermined
63
English
52
French
2
Swedish
2
Author
All
Mattsson, Jan
117
Sørensen, Flemming
10
Barnes, Stuart J.
8
Sundbo, Jon
8
Fuglsang, Lars
6
Johnston, Robert
6
Ström, Patrik
6
Chadee, Doren
5
Helmersson, Helge
5
McColl, Rod
5
Millett, Bruce
5
Daigneau, William
4
Foucault, Jean-Pascal
4
Lemmink, Jos
4
Orfila-Sintes, Francina
4
Rendtorff, Jacob Dahl
4
Rushforth, John
4
Yelland, Richard
4
Chadee, Doren D.
3
Danaher, Peter J.
3
Eriksson, Kent
3
Holzweber, Markus
3
Raman, Revti
3
Söderlund, Magnus
3
Charters, Kathleen
2
Haring, Marten Den
2
Liesch, Peter
2
Lindsay, Valerie
2
Standing, Craig
2
Barnes, Stuart
1
Brodén, Monica
1
Carson, David
1
Edvardsson, Bo
1
Friman, Margareta
1
Fussing-Jensen, Christjan
1
Ghymn, Kyung-il
1
Ghymn, Kyung‐il
1
Gärling, Tommy
1
Haring, Marten J.den
1
Hartley, Nicole
1
more ...
less ...
Institution
All
Uppsala University, Department of Business Studies
1
Published in...
All
The service industries journal
14
Journal of strategic marketing
10
The Service Industries Journal
6
European Journal of Marketing
5
Managing service quality : MSQ ; an international journal
4
European journal of marketing : EJM
3
International journal of service industry management : IJSIM
3
Omega : the international journal of management science
3
Technological forecasting & social change : an international journal
3
Asia Pacific business review
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International Journal of Bank Marketing
2
International Journal of Organizational Analysis
2
International journal of internet marketing and advertising : IJIMA
2
Journal of Consumer Marketing
2
Journal of management & organization : journal of Australian and New Zealand Academy of Management
2
Journal of marketing management : MM
2
PEB Exchange, Programme on Educational Building
2
PEB Échanges, Programme pour la construction et l'équipement de l'éducation
2
Research policy : policy and management studies of science, technology and innovation
2
Research policy : policy, management and economic studies of science, technology and innovation
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
Advances in international marketing
1
Annals of Tourism Research
1
Asia Pacific Business Review
1
Dienstleistungsmarketing : eine Bestandsaufnahme ; Tagungsband zum 2. Workshop für Dienstleistungsmarketing, Innsbruck, Februar 1993
1
Entrepreneurship & Regional Development
1
Entrepreneurship and regional development : an international journal
1
European business in the global network
1
Industry and Innovation
1
Innovation and the Creative Process
1
Innovation and the creative process : towards innovation with care
1
Innovation of strategic reflexivity
1
Innovative methodologies in enterprise research
1
International Journal of Retail & Distribution Management
1
International Marketing Review
1
International journal of innovation management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail & distribution management
1
more ...
less ...
Source
All
OLC EcoSci
46
ECONIS (ZBW)
34
Other ZBW resources
17
RePEc
16
USB Cologne (EcoSocSci)
3
BASE
2
Showing
51
-
60
of
118
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
51
Japanese Professional Business Services: A Proposed Analytical Typology
Ström, Patrik
;
Mattsson, Jan
- In:
Asia Pacific business review
11
(
2005
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10006011611
Saved in:
52
Japanese Professional Business Services: A Proposed Analytical Typology
Ström, Patrik
;
Mattsson, Jan
- In:
Asia Pacific business review
11
(
2004
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10006018431
Saved in:
53
Do service and merchandise exporters behave and perform differently? A New Zealand investigation
Chadee, Doren D.
;
Mattsson, Jan
- In:
European journal of marketing : EJM
32
(
1998
)
9-10
,
pp. 830-842
Persistent link: https://www.econbiz.de/10006098500
Saved in:
54
Customer Satisfaction during the Service Delivery Process
Danaher, Peter J.
;
Mattsson, Jan
- In:
European journal of marketing : EJM
28
(
1994
)
5
,
pp. 5-16
Persistent link: https://www.econbiz.de/10006104756
Saved in:
55
Destination development through entrepreneurship: a comparison of two cases
Johns, Nick
;
Mattsson, Jan
- In:
Tourism management : research, policies, practice
26
(
2005
)
4
,
pp. 605-616
Persistent link: https://www.econbiz.de/10006810012
Saved in:
56
Strategy by Bottom-up Abstractions of the Customer Interface
Mattsson, Jan
- In:
Journal of strategic marketing
16
(
2008
)
5
,
pp. 391-400
Persistent link: https://www.econbiz.de/10008152308
Saved in:
57
Innovation behavior in the hotel industry
Orfila-Sintes, Francina
;
Mattsson, Jan
- In:
Omega : the international journal of management science
37
(
2009
)
2
,
pp. 380-394
Persistent link: https://www.econbiz.de/10008162534
Saved in:
58
An integrative model of care ethics in public innovation
Fuglsang, Lars
;
Mattsson, Jan
- In:
The service industries journal
29
(
2009
)
1
,
pp. 21-34
Persistent link: https://www.econbiz.de/10008169909
Saved in:
59
Editorial
Rendtorff, Jacob Dahl
;
Mattsson, Jan
- In:
The service industries journal
29
(
2009
)
1
,
pp. 1-8
Persistent link: https://www.econbiz.de/10008169911
Saved in:
60
Experimental methods in innovation research
Sørensen, Flemming
;
Mattsson, Jan
;
Sundbo, Jon
- In:
Research policy : policy and management studies of …
39
(
2010
)
3
,
pp. 313-323
Persistent link: https://www.econbiz.de/10008391898
Saved in:
First
Prev
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->