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The development and diffusion of customer relationship management (CRM) intelligence in business-to-business environments
Stein, Alex D.; Smith, Michael F.; Lancioni, Richard A. - In: Industrial marketing management : the international … 42 (2013) 6, pp. 855-861
Persistent link: https://www.econbiz.de/10010211266
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Maximizing buyer-supplier relationships in the Digital Era : concept and research agenda
Obal, Michael; Lancioni, Richard A. - In: Industrial marketing management : the international … 42 (2013) 6, pp. 851-854
Persistent link: https://www.econbiz.de/10010211269
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Measuring service quality: A systems approach
Johnson, Rose L.; Tsiros, Michael; Lancioni, Richard A. - In: The journal of services marketing 9 (1995) 5, pp. 6-19
Persistent link: https://www.econbiz.de/10007329029
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Special issue Internet impacts on supply chain management : selected papers from the IMP 2000 conference
Lancioni, Richard A. (contributor) - In: Industrial marketing management : the international … 32,3 (2003)
Persistent link: https://www.econbiz.de/10004792433
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Managing Reverse Logistics Channels with Data Envelopment Analysis
Haas, David A.; Murphy, Frederic H.; Lancioni, Richard A. - In: Transportation journal 42 (2003) 3, pp. 59-69
Persistent link: https://www.econbiz.de/10006694376
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What contributes to the enhanced use of customer, competition and technology knowledge for product innovation performance?
Zhang, Junfeng; Hoenig, Scott; Di Benedetto, Anthony; … - In: Industrial marketing management : the international … 38 (2009) 2, pp. 207-218
Persistent link: https://www.econbiz.de/10008225943
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Maximizing buyer–supplier relationships in the Digital Era: Concept and research agenda
Obal, Michael; Lancioni, Richard A. - In: Industrial marketing management : the international … 42 (2013) 6, pp. 851-854
Persistent link: https://www.econbiz.de/10010186370
Cover Image
The development and diffusion of customer relationship management (CRM) intelligence in business-to-business environments
Stein, Alex D.; Smith, Michael F.; Lancioni, Richard A. - In: Industrial marketing management : the international … 42 (2013) 6, pp. 855-861
Persistent link: https://www.econbiz.de/10010186371
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Strategic Internet application trends in supply chain management
Lancioni, Richard A.; Smith, Michael F.; Schau, Hope Jensen - In: Industrial marketing management : the international … 32 (2003) 3, pp. 211-218
Persistent link: https://www.econbiz.de/10006258115
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The effects of management inertia on the supply chain performance of produce-to-stock firms
Smith, Michael F.; Lancioni, Richard A.; Oliva, Terence A. - In: Industrial marketing management : the international … 34 (2005) 6, pp. 614-628
Persistent link: https://www.econbiz.de/10006235951