//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service employee performance :...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Service quality
21,438
Dienstleistungsqualität
20,687
Irland
13,607
Ireland
11,678
Leistungsmotivation
9,102
Work motivation
8,933
Arbeitsverhalten
8,239
Work behaviour
8,143
Customer satisfaction
6,878
Kundenzufriedenheit
6,656
Consumer behaviour
6,252
Konsumentenverhalten
6,209
Relationship marketing
5,129
Beziehungsmarketing
5,115
Arbeitszufriedenheit
3,937
Job satisfaction
3,928
Deutschland
3,451
Customer service
3,429
Lebensmitteleinzelhandel
3,248
Germany
3,216
USA
3,206
Theorie
3,202
Theory
3,152
United States
3,106
Kundenservice
3,036
Food retailing
3,000
Großbritannien
2,674
Qualitätsmanagement
2,644
Quality management
2,597
Wirtschaftsprüfung
2,494
Financial audit
2,488
Motivation
2,468
United Kingdom
2,341
Führungsstil
2,257
Leadership style
2,248
Privatkundengeschäft
2,234
Verhalten in Organisationen
2,111
Organizational behaviour
2,110
Mitarbeiterbindung
2,109
Employee retention
2,106
more ...
less ...
Online availability
All
Undetermined
17,804
Free
13,727
Type of publication
All
Article
37,709
Book / Working Paper
22,163
Journal
318
Other
19
Database
1
Type of publication (narrower categories)
All
Article in journal
30,524
Aufsatz in Zeitschrift
30,524
Graue Literatur
6,457
Non-commercial literature
6,457
Working Paper
5,380
Arbeitspapier
4,722
Aufsatz im Buch
3,842
Book section
3,842
Hochschulschrift
1,816
Thesis
1,355
research-article
983
Collection of articles of several authors
886
Sammelwerk
886
Case study
553
Fallstudie
553
Amtsdruckschrift
480
Government document
480
Aufsatzsammlung
423
Konferenzschrift
290
Bibliografie enthalten
285
Bibliography included
285
Conference paper
263
Konferenzbeitrag
263
Dissertation u.a. Prüfungsschriften
212
Statistik
201
Conference proceedings
168
Article
163
Statistics
162
Collection of articles written by one author
147
Sammlung
147
Ratgeber
143
Guidebook
130
case-report
108
Lehrbuch
98
Research Report
95
Textbook
85
Reprint
72
review-article
65
No longer published / No longer aquired
63
Forschungsbericht
56
more ...
less ...
Language
All
English
51,544
German
5,394
Undetermined
2,952
French
175
Spanish
70
Polish
47
Russian
46
Italian
28
Hungarian
13
Portuguese
13
Swedish
13
Dutch
12
Irish
11
Lithuanian
8
Finnish
7
Danish
5
Czech
3
Croatian
3
Indonesian
2
Norwegian
2
Ukrainian
2
Valencian
1
Modern Greek (1453-)
1
Ancient Greek (to 1453)
1
Japanese
1
Multiple languages
1
Romanian
1
Slovak
1
Slovenian
1
Serbian
1
Turkish
1
Vietnamese
1
more ...
less ...
Author
All
Görg, Holger
206
Barrett, Alan
174
Strobl, Eric
169
Barry, Frank
144
Ó Gráda, Cormac
131
Nolan, Brian
124
Callan, Tim
114
Tol, Richard S. J.
99
Kelly, Elish
98
O'Connell, Philip J.
93
O'Donoghue, Cathal
92
Lyons, Sean
87
McGuinness, Séamus
86
Walsh, Brendan M.
85
FitzGerald, John D.
82
McQuinn, Kieran
81
Madden, David
78
Bergin, Adele
77
Siciliani, Luigi
76
Frey, Bruno S.
65
Honohan, Patrick
65
Bakker, Arnold B.
63
Nolan, Anne
63
Roper, Stephen
62
Whelan, Christopher T.
61
Dur, Robert A. J.
60
Hanley, Aoife
60
Maître, Bertrand
60
Smyth, Emer
58
Bruhn, Manfred
57
Lawless, Martina
57
Propper, Carol
56
Karatepe, Osman M.
55
Hardiman, Niamh
54
Delaney, Liam
53
McLaughlin, Eoin
53
Straume, Odd Rune
52
Han, Heesup
51
Ruane, Frances P.
51
Gunnigle, Patrick
50
more ...
less ...
Institution
All
National Bureau of Economic Research
275
OECD
178
Irland / Central Statistics Office
102
Economic and Social Research Institute <Dublin>
81
International Monetary Fund
72
Springer Fachmedien Wiesbaden
70
Trinity College Dublin / Department of Economics
54
Europäische Kommission
51
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
47
International Monetary Fund (IMF)
45
National Economic and Social Council
36
Economic and Social Research Institute (ESRI)
35
European Centre for the Development of Vocational Training
33
Centre for Economic Research <Dublin>
32
Ireland / National Economic and Social Council
32
Economic and Social Research Institute
30
School of Economics, University College Dublin
27
University College Dublin / Centre for Economic Research
27
Central Bank of Ireland
26
Verlag Dr. Kovač
26
World Bank
26
IGI Global
25
Books on Demand GmbH <Norderstedt>
23
Internationaler Währungsfonds
23
Institute for the Study of Labor (IZA)
22
C.E.P.R. Discussion Papers
20
Committee on Industrial Organisation
20
Organisation for Economic Co-operation and Development
20
Hochschulrektorenkonferenz
18
Institute for International Integration Studies (IIIS), Trinity College Dublin
18
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
17
Institute of Public Administration
17
Irland
16
Edward Elgar Publishing
15
Europäische Kommission / Statistisches Amt
15
European Foundation for the Improvement of Living and Working Conditions
14
Institute of Public Administration <Dublin>
14
World Bank Group
14
Forschungsinstitut zur Zukunft der Arbeit
13
Nomos Verlagsgesellschaft
13
more ...
less ...
Published in...
All
International journal of hospitality management
602
The economic and social review
530
Journal of retailing and consumer services
523
Journal of business research : JBR
462
Discussion paper series / IZA
382
The service industries journal
359
Journal of business ethics : JOBE
350
Working paper / The Economic and Social Research Institute
334
NBER working paper series
273
International journal of contemporary hospitality management
261
The journal of services marketing
258
Working paper / National Bureau of Economic Research, Inc.
258
Journal of the Statistical and Social Inquiry Society of Ireland
254
The international journal of human resource management
244
NBER Working Paper
237
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
233
The Irish banking review : a quarterly review
225
IZA Discussion Paper
218
SpringerLink / Bücher
213
Cogent business & management
208
Journal of vocational behavior
203
Journal of managerial psychology
193
Journal of business and psychology
186
Working paper series
184
ESRI Working Paper
181
Tourism management : research, policies, practice
176
Auditing : a journal of practice & theory
175
Journal of hospitality marketing & management
172
Services marketing quarterly
161
Journal of air transport management
159
Quarterly bulletin / Central Bank of Ireland
158
Journal of Services Marketing
155
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
146
International journal of human resource management
143
CESifo working papers
140
The TQM journal : the international review of organizational improvement
140
Discussion paper / Centre for Economic Policy Research
135
Journal of service research : JSR
133
Journal of travel and tourism marketing
130
Service business
128
more ...
less ...
Source
All
ECONIS (ZBW)
55,488
Other ZBW resources
1,331
RePEc
1,180
USB Cologne (EcoSocSci)
1,060
EconStor
939
BASE
129
ArchiDok
36
OLC EcoSci
27
USB Cologne (business full texts)
20
more ...
less ...
Showing
121
-
130
of
60,210
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
121
Moderner Bankvertrieb im Dienst des Kunden : neue Wege zu einem kundenzentrierten Marktauftritt
Ziegler, Stephan
(
ed.
);
Sohl, Michael
(
contributor
)
-
2011
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008688448
Saved in:
122
Das Wealth-Management-Team in der Kundenbetreuung : eine Analyse am Beispiel einer Schweizer Großbank
Nigsch, Marco
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003934862
Saved in:
123
Mehr als ein Slogan?
Wildner, Georg
- In:
Ganzheitliche Beratung bei Banken : Modeerscheinung …
,
(pp. 105-112)
.
2006
Persistent link: https://www.econbiz.de/10003380673
Saved in:
124
Wie profitabel ist die ganzheitliche Finanzberatung?
Holböck, Josef
- In:
Ganzheitliche Beratung bei Banken : Modeerscheinung …
,
(pp. 169-199)
.
2006
Persistent link: https://www.econbiz.de/10003380714
Saved in:
125
Das Retailbanking nach der Finanzkrise
Gausepohl, Jürgen
- In:
Geschäftsmodelle der Banken im Wandel : [im Juni 2009 …
,
(pp. 53-80)
.
2010
Persistent link: https://www.econbiz.de/10003942642
Saved in:
126
Vom Produkt zur Marke : Erfolg im kompetitiven Emittentenmarkt ; Differenzierung durch Service ; Umgang mit Retailkundenanfragen als Erfolgsfaktor
Köker, Christian
- In:
Zertifikate Reloaded : Transparenz, Vertrauen, Rendite …
,
(pp. 149-166)
.
2010
Persistent link: https://www.econbiz.de/10003926335
Saved in:
127
Factors affecting customers' decisions to buy new retail banking services : their implications on the new service development process ; empirical study on the Egyptian market
Abdel Aziz, Hadia H.
-
2008
Persistent link: https://www.econbiz.de/10003656862
Saved in:
128
Service sells : exploring connections between customer service strategy and the psychological contract
Cutcher, Leanne
- In:
Journal of management & organization : journal of …
14
(
2008
)
2
,
pp. 116-126
Persistent link: https://www.econbiz.de/10003722213
Saved in:
129
Auswirkungen des Internet auf die Kundenberatung im Private Banking
Maag-Ivanova, Ana
-
2005
Persistent link: https://www.econbiz.de/10002739145
Saved in:
130
Ganzheitliche Beratung bei Banken : Modeerscheinung oder Erfolgskonzept?
Effert, Detlef
(
ed.
)
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003362167
Saved in:
First
Prev
9
10
11
12
13
14
15
16
17
18
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->