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1
The eight disciplines of a cost leader
Sahay, Anupam
;
Rodeia, Pedro
;
Leichtfuß, Reinhold
- In:
Achieving excellence in retail banking
,
(pp. 239-249)
.
2004
Persistent link: https://www.econbiz.de/10003865338
Saved in:
2
Offshoring : a new road to cost reduction
Sahay, Anupam
- In:
Achieving excellence in retail banking
,
(pp. 264-272)
.
2004
Persistent link: https://www.econbiz.de/10003865346
Saved in:
3
Profitable customer management : reducing costs by influencing customer behaviour
Persson, Andreas
- In:
European journal of marketing : EJM
47
(
2013
)
5/6
,
pp. 857-876
Persistent link: https://www.econbiz.de/10009763967
Saved in:
4
Lean Banking : Weichenstellung für die Zukunft
Wings, Heinz
;
Friedrich, Gabriela
- In:
Erfolgsfaktor Lean Management 2.0 : wettbewerbsfähige …
,
(pp. 209-225)
.
2016
Persistent link: https://www.econbiz.de/10011536645
Saved in:
5
Employees' perspectives on the effectiveness of computerisation of retail banking operations in India : analysis of public and private bank segments
Sharma, Sourabh
- In:
International journal of business competition and …
5
(
2016
)
1/2/3
,
pp. 4-20
Persistent link: https://www.econbiz.de/10011662935
Saved in:
6
Konzeptionelles Architekturmodell für die SOA-basierten IT-Services in der Elektrizitätswirtschaft
Hwang, Jong Woon
-
2008
Persistent link: https://www.econbiz.de/10003807472
Saved in:
7
Management of perceptions of information technology service quality
Roses, Luís Kalb
;
Hoppen, Norberto
;
Henrique, Jorge Luiz
- In:
Journal of business research : JBR
62
(
2009
)
9
,
pp. 876-882
Persistent link: https://www.econbiz.de/10003866442
Saved in:
8
Aframework for integrating IT governance and business/IT alignment principles
Maur, Wesley in der
;
Walbeek, Wouter van
;
Batenburg, Ronald
- In:
International journal of business innovation and research
3
(
2009
)
5
,
pp. 555-573
Persistent link: https://www.econbiz.de/10003891862
Saved in:
9
Co-evolution of capabilities and preferences in the adoption of new technologies
Consoli, Davide
- In:
Technology analysis & strategic management
20
(
2008
)
4
,
pp. 409-425
Persistent link: https://www.econbiz.de/10003747113
Saved in:
10
The IT productivity paradox : evidence from the UK retail banking industry
Harris, Lisa
- In:
New technology, work and employment
16
(
2001
)
1
,
pp. 35-48
Persistent link: https://www.econbiz.de/10002203510
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