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Restaurant tipping and customers' susceptibility to emotional contagion
Koku, Paul Sergius; Savas, Selen - In: The journal of services marketing 30 (2016) 7, pp. 762-772
Persistent link: https://www.econbiz.de/10011590922
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Perceptions of intergroup tipping differences, discriminatory service, and tip earnings among restaurant servers
Brewster, Zachary W. - In: International journal of hospitality management 46 (2015), pp. 15-25
Persistent link: https://www.econbiz.de/10011302007
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Tipping policy effects on customer satisfaction : an informative failure to replicate
Lynn, Michael; Kwortnik, Robert J. - In: International journal of hospitality management 86 (2020), pp. 1-4
Persistent link: https://www.econbiz.de/10012241485
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To gift or not to gift : how providing a memento affects a restaurant magician's tips
Frank, David G. - In: International journal of hospitality management 86 (2020), pp. 1-3
Persistent link: https://www.econbiz.de/10012241528
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If memory serves : the effect of restaurant servers' memorization and muddling of orders
Seiter, John S.; Weger, Harry <Jr.> - In: International journal of hospitality management 84 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012146183
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Signaling and efficiency in gift exchange : an application to tipping
Hamami, Tom - In: Managerial and decision economics : MDE ; the … 38 (2017) 6, pp. 754-764
Persistent link: https://www.econbiz.de/10011797691
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Hey big spender! : a golden (color) atmospheric effect on tipping behavior
Lee, Na Young; Noble, Stephanie M.; Biswas, Dipayan - In: Journal of the Academy of Marketing Science 46 (2018) 2, pp. 317-337
Persistent link: https://www.econbiz.de/10011844815
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The principle of reciprocity in hospitality contexts : tge relationship between tipping behavior and food servers' approaches to handling leftovers
Seiter, John S.; Weger, Harry <Jr.> - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 2, pp. 287-294
Persistent link: https://www.econbiz.de/10011912211
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To tip or not to tip, that is the question : rewarding customer service encounters
Richardson, Alan J.; Kilfoyle, Eksa - In: Accounting perspectives : a journal of The Canadian … 13 (2014) 4, pp. 301-308
Persistent link: https://www.econbiz.de/10010482215
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The indirect effects of tipping policies on patronage intentions through perceived expensiveness, fairness, and quality
Lynn, Michael; Wang, Shuo - In: Journal of economic psychology : research in economic … 39 (2013), pp. 62-71
Persistent link: https://www.econbiz.de/10010235594