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An integrated fuzzy-stochastic model for revenue management : the hospitality industry case

Lacagnina, Valerio; Provenzano, Davide - In: Tourism economics : the business and finance of tourism … 22 (2016) 4, pp. 779-792

Persistent link: https://www.econbiz.de/10011645848

Capital structure determinants of hospitality sector SMEs

Pacheco, Luís; Tavares, Fernando A. de Oliveira - In: Tourism economics : the business and finance of tourism … 23 (2017) 1, pp. 113-132

Persistent link: https://www.econbiz.de/10011646288

Service innovations : what the managers believe and what the customers say

Randhawa, Praneet; Kim, Mi Ran; Cichy, Ronald F. - In: Journal of hospitality marketing & management 26 (2017) 2, pp. 186-206

Persistent link: https://www.econbiz.de/10011669774

The impact of price level and appeal type in hotel advertising : a pilot study

Burman, Bidisha; Albinsson, Pia A.; Hyatt, Eva; Robles, … - In: Services marketing quarterly 38 (2017) 1, pp. 46-56

Persistent link: https://www.econbiz.de/10011671813

Leadership behaviors and organizational citizenship behavior : the mediating role of job involvement

Dartey-Baah, Kwasi; Anlesinya, Alex; Lamptey, Yvonne - In: International journal of business 24 (2019) 1, pp. 74-95

Persistent link: https://www.econbiz.de/10012001155

Customers' perceptions of value in relation to hotels in Gauteng, South Africa

Ntimane, Vongani; Tichaawa, Tembi Maloney - In: Acta Universitatis Danubius / Oeconomica 13 (2017) 2, pp. 17-30

Persistent link: https://www.econbiz.de/10011960943

Determinant factors of green marketing adoption in the hospitality sector

Vlad, Liviu B.; Vasile, Dragoş C.; Macovei, Octav-Ionuţ; … - In: Amfiteatru economic : an economic and business research … 18 (2016), pp. 862-874

Green marketing is falling into the category of answers provided by the business world to the requirement to combine the economic development with the preservation of natural resources which represents a pressing concern of the modern times. In this context, the hospitality sector is facing as...

Persistent link: https://www.econbiz.de/10011833773

From satisfied to memorable : an empirical study of service and experience dimensions on guest outcomes in the hospitality industry

Sipe, Lori J.; Testa, Mark R. - In: Journal of hospitality marketing & management 27 (2018) 2, pp. 178-195

Persistent link: https://www.econbiz.de/10011848342

Role of service quality and customer satisfaction in firm's performance : evidence from Pakistan hotel industry

Shah, Syed Naseeb Ullah; Jan, Shahid; Baloch, Qadar Bakhsh - In: Pakistan journal of commerce and social sciences 12 (2018) 1, pp. 167-182

The purpose of the study is to investigate the effect of customer's satisfaction and service quality towards the hotels' performance by applying SERVQUAL model. The data was collected from the 1429 hotel customers of selected cities of Khyber Pakhtunkhwa (Peshawar, Swat, Chitral, Naran,...

Persistent link: https://www.econbiz.de/10011934091

Consequences of consumer engagement in service marketing : an empirical exploration

Rather, Raouf Ahmad - In: Journal of global marketing 32 (2019) 2, pp. 116-135

Persistent link: https://www.econbiz.de/10012201015