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Animated conversational agents and e-consumer productivity : the roles of agents and individual characteristics

Ben Mimoun, Mohammed Slim; Poncin, Ingrid; Garnier, Marion - In: Information & management : the internat. journal of … 54 (2017) 5, pp. 545-559

Persistent link: https://www.econbiz.de/10011745444

Smart technologies and shopping experience : are gamification interfaces effective? : the case of the Smartstore

Poncin, Ingrid; Garnier, Marion; Ben Mimoun, Mohammed Slim - In: Technological forecasting & social change : an … 124 (2017), pp. 320-331

Persistent link: https://www.econbiz.de/10011899419

Do enriched digital catalogues offer compelling experiences, beyond websites? : a comparative analysis through the IKEA case

Garnier, Marion; Poncin, Ingrid - In: Journal of retailing and consumer services 47 (2019), pp. 361-369

Persistent link: https://www.econbiz.de/10011995647

Le comportement multicanal du consommateur est-il une simple évolution ou constitue-t-il une véritable révolution ?

Poncin, Ingrid - In: Reflets et perspectives de la vie économique XLVII (2008) 2, pp. 43-51

This paper sums up the appearance of the internet and especially the multi-channel offer on consumer behaviour in Belgium and France. Does the multi-channel offer condition the new behaviour of the buyer or is the multi-channel offer the result of a consumer behaviour modification ? A study...

Persistent link: https://www.econbiz.de/10005237251

Coexistence et complémentarité entre vendeur virtuel ubiquitaire et vendeurs réels

Poncin, Ingrid; Ben Mimoun, Mohammed Slim - In: Revue gestion 2000 : actualités perfectionnements 28 (2011) 5, pp. 31-47

Persistent link: https://www.econbiz.de/10010012178

A good deal online: The Impacts of acquisition and transaction value on E-satisfaction and E-loyalty

Audrain-Pontevia, Anne-Françoise; N’Goala, Gilles; … - In: Journal of retailing and consumer services 20 (2013) 5, pp. 445-452

Persistent link: https://www.econbiz.de/10010142742

Case study—Embodied virtual agents: An analysis on reasons for failure

Ben Mimoun, Mohammed Slim; Poncin, Ingrid; Garnier, Marion - In: Journal of retailing and consumer services 19 (2012) 6, pp. 605-613

Persistent link: https://www.econbiz.de/10010027215

Études - Le placement de produits : un nouvel outil de persuasion de l'enfant consommateur ?

Poncin, Ingrid - In: Revue française du marketing (2007) 214, pp. 43-60

Persistent link: https://www.econbiz.de/10007938993

Coexistence et complémentarité entre vendeur virtuel ubiquitaire et vendeurs réels

Poncin, Ingrid; Ben Mimoun, Mohammed Slim - In: Revue gestion 2000 : actualités perfectionnements 28 (2011) 6, pp. 31-47

Persistent link: https://www.econbiz.de/10009826490

Enhancing playful customer experience with personalization

Lambillotte, Laetitia; Magrofuoco, Nathan; Poncin, Ingrid; … - In: Journal of retailing and consumer services 68 (2022), pp. 1-16

Persistent link: https://www.econbiz.de/10013366295