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81
Prozessreife vs. Wirtschaftlichkeit : eine empirisch-analytische Darstellung zur Bewertung von IT-Service-Management-Prozessen
Rehman, Ehsan
;
Marz, Oliver
-
2011
Persistent link: https://www.econbiz.de/10009161839
Saved in:
82
Rule-based service charging method for composite services
Zheng, Xiaolin
;
Zhen, Lin
;
Wang, Jianyue
;
Bei, Yijun
- In:
International journal of services technology and management
16
(
2011
)
3/4
,
pp. 337-355
Persistent link: https://www.econbiz.de/10009487565
Saved in:
83
Entwurf eines Modells zur serviceorientierten Gestaltung von kleinen IT-Organisationen in Forschungseinrichtungen : theoretische Überlegungen und methodische Konzeption als erste E...
Lemke, Claudia
-
2011
und -produktion kann durch ein geeignetes IT-
Dienstleistungsmanagement
unterstützt werden. Allerdings ist eine …-Strukturen kleiner IT-Organisationen in Forschungseinrichtungen, der im Forschungsprojekt "Praxisorientiertes IT-
Dienstleistungsmanagement
… research institutions. This approach was developed within the research project "Praxisorientiertes IT-
Dienstleistungsmanagement
…
Persistent link: https://www.econbiz.de/10009744462
Saved in:
84
IT-Field-Services
Grünschloß, Michael
- In:
IT-Outsourcing in der Praxis : Strategien, …
,
(pp. 119-130)
.
2011
Persistent link: https://www.econbiz.de/10008773127
Saved in:
85
Systematische Gestaltung und Management von IT-Dienstleistungen
Spath, Dieter
;
Schwengels, Christian
;
Husen, Christian van
- In:
Betriebliche Tertiarisierung : der ganzheitliche Wandel …
,
(pp. 179-202)
.
2004
Persistent link: https://www.econbiz.de/10002126301
Saved in:
86
Modularisierung von IT-Dienstleistungen : eine Methode für das Service Engineering
Böhmann, Tilo
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002165127
Saved in:
87
Konjunkturumfragen bei Dienstleistern - wie können Unternehmen sie nutzen?
Vanberg, Margit
- In:
Moderne Dienstleistungen : Impulse für Innovation, …
,
(pp. 521-528)
.
2006
Persistent link: https://www.econbiz.de/10003396786
Saved in:
88
Markt- und Unternehmensstrukturen bei technischen Dienstleistungen
Burr, Wolfgang
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001806864
Saved in:
89
IT als Enabler für Service-Externalisierung
Löffler, Carolin
;
Durst, Michael
;
Greif, Florian
- In:
Erfolgsfaktor IT-Management : so steigern Sie den …
,
(pp. 347-366)
.
2011
Persistent link: https://www.econbiz.de/10009354945
Saved in:
90
Business-IT-Alignment durch integrierte ITSM-Frameworks
Böttcher, Roland
;
Kurth, Sascha
- In:
Erfolgsfaktor IT-Management : so steigern Sie den …
,
(pp. 271-292)
.
2011
Persistent link: https://www.econbiz.de/10009354950
Saved in:
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