Wheeler-Webb, Jennifer; Furterer, Sandra L. - In: International Journal of Lean Six Sigma 10 (2019) 4, pp. 928-947
Purpose: The purpose of this study was to improve the quoting, scheduling, invoicing and paying for campus office moves at a university. The Lean Six Sigma project goal was to improve the campus office move process by making it less complicated, free-up program managers’ time and pay the...