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The effects of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 31 (2012) 2, pp. 369-378
Persistent link: https://www.econbiz.de/10009503310
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Understanding regulatory focuses : the role of employees' regulatory focus in stress coping styles, and turnover intent to a five-star hotel
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of contemporary hospitality management 27 (2015) 2, pp. 283-307
Persistent link: https://www.econbiz.de/10011300082
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Understanding pay satisfaction : the impacts of pay satisfaction on employees' job engagement and withdrawal in deluxe hotel
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 48 (2015), pp. 22-26
Persistent link: https://www.econbiz.de/10011341604
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Do employees' satisfied customers respond with an satisfactory relationship? : the effects of employees’ satisfaction on customers’ satisfaction and loyalty in a family restaurant...
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 34 (2013), pp. 1-8
Persistent link: https://www.econbiz.de/10009766794
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Is the individual or the organization the cause of hotel employees’ stress? : a longitudinal study on differences in role stress between subjects
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 33 (2013), pp. 494-499
Persistent link: https://www.econbiz.de/10009746323
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The effects of organizational service orientation on person-organization fit and turnover intent
Jung, Hyo Sun; Yoon, Hye Hyun - In: The service industries journal 33 (2013) 1, pp. 7-29
Persistent link: https://www.econbiz.de/10009702935
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Effects of culinary employees' role stress on burnout and turnover intention in hotel industry : moderating effects on employees' tenure
Jung, Hyo Sun; Yoon, Hye Hyun; Kim, Young Joong - In: The service industries journal 32 (2012) 13, pp. 2145-2165
Persistent link: https://www.econbiz.de/10009620246
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Antecedents and consequences of employees' job stress in a foodservice industry : focused on emotional labor and turnover intent
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 38 (2014), pp. 84-88
Persistent link: https://www.econbiz.de/10010364571
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What does work meaning to hospitality employees? : the effects of meaningful work on employees' organizational commitment ; the mediating role of job engagement
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 53 (2016), pp. 59-68
Persistent link: https://www.econbiz.de/10011443024
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Moderating role of hotel employees' gender and job position on the relationship between emotional intelligence and emotional labor
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 43 (2014), pp. 47-52
Persistent link: https://www.econbiz.de/10010427934