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Patientenorientiertes Qualität...
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Qualitätsmanagement
16,747
Quality management
14,428
Krankenhaus
13,139
Hospital
11,891
Dienstleistungsqualität
4,121
Service quality
4,101
Deutschland
3,645
Gesundheitsversorgung
3,490
Health care
3,486
Germany
3,131
Theorie
2,786
Theory
2,759
Gesundheitswesen
2,667
Patients
2,499
Health care system
2,482
Patienten
2,442
USA
2,168
United States
2,077
Produktqualität
1,688
Product quality
1,686
Prozessmanagement
1,522
Business process management
1,382
Kundenzufriedenheit
1,331
Customer satisfaction
1,330
Standardisierung
1,118
Standardization
1,111
Lieferkette
1,075
Supply chain
1,073
Unternehmenserfolg
901
Ärzte
893
Firm performance
885
Performance-Messung
877
Physicians
877
Performance measurement
876
Beziehungsmarketing
868
Krankenhausfinanzierung
866
Relationship marketing
860
Lean Management
840
Krankenhauskosten
829
Industrie
827
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Undetermined
7,542
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5,645
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Article
17,955
Book / Working Paper
13,032
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178
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10
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1,806
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1,510
Thesis
1,125
Collection of articles of several authors
742
Sammelwerk
742
Case study
593
Fallstudie
593
Aufsatzsammlung
420
Dissertation u.a. Prüfungsschriften
393
Konferenzschrift
367
Bibliografie enthalten
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Bibliography included
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Lehrbuch
266
Conference paper
233
Konferenzbeitrag
233
Conference proceedings
195
Textbook
193
Amtsdruckschrift
170
Government document
170
Ratgeber
134
Guidebook
123
Handbook
91
Handbuch
91
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85
Statistik
69
Collection of articles written by one author
54
Sammlung
54
Bibliographie
48
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48
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English
22,555
German
7,223
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1,111
French
167
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48
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39
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26
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22
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18
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18
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16
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14
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7
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5
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Antony, Jiju
140
Siciliani, Luigi
102
Gaynor, Martin
82
Augurzky, Boris
81
Bruhn, Manfred
69
Devadasan, S. R.
60
Talib, Faisal
54
Propper, Carol
52
Kessler, Daniel P.
49
Schreyögg, Jonas
49
Dale, Barrie G.
46
Dranove, David
43
Gruber, Jonathan
43
Vogt, William B.
43
Straume, Odd Rune
41
Tuominen, Kari
41
Kamiske, Gerd F.
40
Rahman, Zillur
40
Cudney, Elizabeth A.
38
Zapp, Winfried
38
Eiff, Wilfried von
37
Town, Robert J.
37
Demeulemeester, Erik
36
Gravelle, Hugh
36
Milcent, Carine
36
Fleßa, Steffen
35
Zink, Klaus J.
34
Gowrisankaran, Gautam
33
Helmig, Bernd
33
David, Guy
32
Jochem, Roland
32
Sampaio, Paulo
32
Shahin, Arash
32
Street, Andrew
31
Garza-Reyes, Jose Arturo
30
Wiele, Ton van der
30
Huckman, Robert S.
29
Levaggi, Rosella
29
Malmberg, Lasse
29
Töpfer, Armin
29
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National Bureau of Economic Research
281
Springer Fachmedien Wiesbaden
87
Hochschulrektorenkonferenz
42
OECD
39
Economics Research, World Bank Group
37
IGI Global
35
W. Kohlhammer GmbH
29
Deutsches Institut für Normung
22
Springer-Verlag GmbH
22
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
21
Verband der Automobilindustrie
21
Deutsche Gesellschaft für Qualität
20
Deutschland / Statistisches Bundesamt
18
Verlag Dr. Kovač
18
eSocialSciences
16
Shaker Verlag
14
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
11
World Bank
11
Taylor and Francis.
10
Books on Demand GmbH <Norderstedt>
9
Hochschule <Wismar> / Fachbereich Wirtschaft
9
Mathematica Policy Research
9
OECD / Environment Directorate
9
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
9
Thüringen / Landesregierung
9
Deutschland
8
Deutschland <Bundesrepublik> / Statistisches Bundesamt
8
Fachvereinigung der Verwaltungsleiter Deutscher Krankenanstalten
8
Association of University Programs in Health Administration
7
Carl Hanser Verlag
7
Deutsches Krankenhausinstitut
7
Deutschland / Bundeswehr / Universität München / Lehrstuhl für Allgemeine Betriebswirtschaftslehre, insbes. Öffentliche Verwaltungen und Öffentliche Unternehmen
7
Gesellschaft für Qualitätswissenschaft
7
Nomos Verlagsgesellschaft
7
Springer Gabler <Firma>
7
American Society for Quality
6
De Gruyter Oldenbourg
6
Ekonomiska forskningsinstitutet <Stockholm>
6
European Association of Agricultural Economists
6
European Centre for the Development of Vocational Training
6
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Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
546
International journal of productivity and quality management : IJPQM
474
The TQM journal : the international review of organizational improvement
438
International journal of quality & reliability management
408
International journal of production research
397
NBER working paper series
280
Health care management review : HCM review
268
Total quality management & business excellence
257
Working paper / National Bureau of Economic Research, Inc.
243
International journal of production economics
228
NBER Working Paper
221
European journal of operational research : EJOR
218
International journal of hospitality management
217
Health care management science
208
SpringerLink / Bücher
202
Quality management journal : QMJ
196
Journal of health economics
195
Journal of health organization and management
195
International journal of six sigma and competitive advantage : IJSSCA
188
Health economics
139
The European journal of health economics : HEPAC ; health economics in prevention and care
126
Krankenhausmanagement : Strategien, Konzepte, Methoden
113
International journal of services and operations management
107
Management science : journal of the Institute for Operations Research and the Management Sciences
101
International journal of contemporary hospitality management
100
International journal of quality and service sciences
99
Europäische Hochschulschriften / 5
94
Manufacturing & service operations management : M & SOM
78
Benchmarking : an international journal ; BIJ
77
Business process management journal
75
Discussion paper series / IZA
74
Health economics review
74
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
73
Socio-economic planning sciences : the international journal of public sector decision-making
72
The international journal of productivity and performance management : IJPPM
71
Health marketing quarterly
70
Applied economics
68
Inquiry : a journal of health care organization, provision and financing
68
International journal of business excellence
68
Journal of business research : JBR
66
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Source
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ECONIS (ZBW)
27,737
USB Cologne (EcoSocSci)
2,445
RePEc
529
EconStor
261
USB Cologne (business full texts)
108
BASE
44
OLC EcoSci
36
Other ZBW resources
12
ArchiDok
3
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Showing
21
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date (oldest first)
21
Complements or substitutes? Culture-technology interactions in healthcare
Queenan, Carrie C.
;
Kull, Thomas J.
;
Devaraj, Sarv
- In:
Decision sciences : DS
47
(
2016
)
5
,
pp. 851-880
Persistent link: https://www.econbiz.de/10011628079
Saved in:
22
Patient satisfaction with healthcare services : a critical review
Ferrand, Yann B.
;
Siemens, Jennifer
;
Weathers, Danny
; …
- In:
Quality management journal : QMJ
23
(
2016
)
4
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011603770
Saved in:
23
Modeling patient care quality : an empirical high-performance work system approach
Mihail, Dimitrios M.
;
Kloutsiniotis, Panagiotis V.
- In:
Personnel review : a professional journal reporting new …
45
(
2016
)
6
,
pp. 1176-1199
Persistent link: https://www.econbiz.de/10011603847
Saved in:
24
Perceptions of care quality and the effect on patient satisfaction
Johnson, Dana M.
;
Russell, Roberta S.
;
White, Sheneeta W.
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1202-1229
Persistent link: https://www.econbiz.de/10011606598
Saved in:
25
Preparedness for
hospital
practice in assuring quality of care
Noor Hazilah Abd Manaf
;
Ghazali, Roslan Johari Dato Mohd
; …
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 834-846
Persistent link: https://www.econbiz.de/10011616627
Saved in:
26
Using HCAHPS data to improve
hospital
care quality
Carter, John C.
;
Silverman, Fred N.
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 974-990
Persistent link: https://www.econbiz.de/10011616733
Saved in:
27
Monitoring and reducing patient dissatisfaction : a case study of an Iranian public
hospital
Rasouli, Omid
;
Zarei, Mohammad Hossein
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 531-559
Persistent link: https://www.econbiz.de/10011579841
Saved in:
28
What
patients
do and their impact on implementation : an ethnographic study of participatory quality improvement projects in English acute hospitals
Boaz, Annette
;
Robert, Glenn
;
Locock, Louise
;
Sturmey, …
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 258-278
Persistent link: https://www.econbiz.de/10011580736
Saved in:
29
Do satisfied employees lead to satisfied
patients
? : an empirical study in an Italian
hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
30
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
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