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Nicht geschenkt! : Was Verkäufer über Käufer wissen sollten
Ehrhardt, Wolf - 2008 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003591375
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Insurance salespeople's attitudes towards collusion : the case of Taiwan's car insurance industry
Tseng, Lu-ming; Su, Wen-pin - In: The Geneva papers on risk and insurance - issues and … 39 (2014) 1, pp. 25-41
Persistent link: https://www.econbiz.de/10010337111
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The sale of FX aircraft to Taiwan
Hinton, Janice M. - 1982
Persistent link: https://www.econbiz.de/10000011319
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The influence of occupation on stressors and work behaviours
Chang, Kirk; Lu, Luo - In: The international journal of human resource management 20 (2009) 3, pp. 591-605
Persistent link: https://www.econbiz.de/10003839133
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The impacts of ethical sales behaviour on customer loyalty in the life insurance industry
Chen, Mei-fang; Mau, Liang-hung - In: The service industries journal 29 (2009) 1/2, pp. 59-74
Persistent link: https://www.econbiz.de/10003849569
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Customer orientation as a mediator of the influence of locus of control on job performance
Chang, Wan-jing April; Huang, Tung Chun - In: The service industries journal 31 (2011) 1/2, pp. 273-285
Persistent link: https://www.econbiz.de/10008904642
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Examining the mechanisms linking transformational leadership, employee customer orientation, and service performance : the mediating roles of perceived supervisor and coworker supp...
Liaw, Yuann-jun; Chi, Nai-wen; Chuang, Aichia - In: Journal of business and psychology 25 (2010) 3, pp. 477-492
Persistent link: https://www.econbiz.de/10008653686
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Mediating and moderating processes in the relation between problem customer perceptions and work-family conflict
Hu, Hsiu-hua; Hsu, Chin-tien; Lee, Wen-ruey; Chang, … - In: The service industries journal 31 (2011) 7/8, pp. 1365-1380
Persistent link: https://www.econbiz.de/10009154339
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High-involvement human resource practices, affective commitment, and organizational citizenship behaviors
Yang, Yi-chun - In: The service industries journal 32 (2012) 8, pp. 1209-1227
Persistent link: https://www.econbiz.de/10009553162
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Linkage between frontline employee service competence scale and customer perceptions of service quality
Wu, Yu-Chi; Tsai, Chin-Shih; Hsiung, Hsiao-Wen; Chen, … - In: The journal of services marketing 29 (2015) 3, pp. 224-234
Persistent link: https://www.econbiz.de/10011308998