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Witnessing incivility among em...
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MacInnis, Deborah J.
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Folkes, Valerie S.
31
Porath, Christine
28
Park, C. Whan
26
Weiss, Allen M.
12
Macinnis, Deborah J.
8
Priester, Joseph R.
8
Patrick, Vanessa M.
7
Spreitzer, Gretchen
7
Tellis, Gerard J.
7
Eisingerich, Andreas B
6
Hoyer, Wayne D.
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Chun, HaeEun Helen
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Belk, Russell W.
4
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4
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4
Matta, Shashi
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Park, C.W
4
Park, C.Whan
4
Priester, Joseph
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Stewart, David W.
4
de Mello, Gustavo
4
Fedorikhin, Alexander
3
Johnson, Allison R.
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MacInnis, Debbie
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Mello, Gustavo de
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3
Rao, Ambar G.
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Shapiro, Stewart
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Thaivanich, Pattana
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ECONIS (ZBW)
107
OLC EcoSci
42
RePEc
14
USB Cologne (EcoSocSci)
10
Other ZBW resources
2
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The way a salesperson manages service providers influences customers' anger about problems
Koppitsch, Steven
;
Folkes, Valerie S.
;
MacInnis, Deborah J.
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
1
,
pp. 67-77
Persistent link: https://www.econbiz.de/10009716755
Saved in:
2
It’s unfair : why customers who merely observe an uncivil employee abandon the company
Porath, Christine
;
MacInnis, Deborah J.
;
Folkes, Valerie S.
- In:
Journal of service research : JSR
14
(
2011
)
3
,
pp. 302-317
Persistent link: https://www.econbiz.de/10009383341
Saved in:
3
The disciplinary status of consumer behavior : a sociology of science perspective on key controversies
MacInnis, Deborah J.
;
Folkes, Valerie S.
- In:
Journal of consumer research : JCR ; an …
36
(
2009/10
)
6
,
pp. 899-914
Persistent link: https://www.econbiz.de/10003962510
Saved in:
4
Humanizing brands : when brands seem to be like me, part of me, and in a relationship with me
MacInnis, Deborah J.
;
Folkes, Valerie S.
- In:
Journal of consumer psychology : JCP : the official …
27
(
2017
)
3
,
pp. 355-374
Persistent link: https://www.econbiz.de/10011739830
Saved in:
5
"Brands as intentional agents" : questions and extensions
MacInnis, Deborah J.
- In:
Journal of consumer psychology : JCP : the official …
22
(
2012
)
2
,
pp. 195-198
Persistent link: https://www.econbiz.de/10009576935
Saved in:
6
A framework for conceptual contributions in marketing
MacInnis, Deborah J.
- In:
Journal of marketing
75
(
2011
)
4
,
pp. 136-154
Persistent link: https://www.econbiz.de/10009270891
Saved in:
7
Brand attachment : constructs, consequences, and causes
Park, C. Whan
;
MacInnis, Deborah J.
;
Priester, Joseph
-
2006
Persistent link: https://www.econbiz.de/10003639028
Saved in:
8
Listening to strangers : whose responses are valuable, valuable are they, and why?
Weiss, Allen M.
;
Lurie, Nicholas H.
;
MacInnis, Deborah J.
- In:
Journal of marketing research : JMR
45
(
2008
)
4
,
pp. 425-436
Persistent link: https://www.econbiz.de/10003756190
Saved in:
9
Strategic brand concept-image management
Park, C. Whan
;
Jaworski, Bernard J.
;
MacInnis, Deborah J.
-
2009
Persistent link: https://www.econbiz.de/10003784829
Saved in:
10
Brand attachment and a strategic brand exemplar
Park, C. Whan
;
MacInnis, Deborah J.
;
Priester, Joseph
- In:
Handbook on brand and experience management
,
(pp. 3-17)
.
2008
Persistent link: https://www.econbiz.de/10003788965
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