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Wowability : how to achieve it and why it matters
Syed, Imran - 2008
Persistent link: https://www.econbiz.de/10004911105
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How you do - what you do : create service excellence that wins clients for life
Livingston, Bob - 2008
Persistent link: https://www.econbiz.de/10004912203
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Marketing for rainmakers : 52 rules of engagement to attract and retain customers for life
Fragasso, Philip M. - 2008
Persistent link: https://www.econbiz.de/10004918566
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The future of relationship marketing
Bejou, David (contributor) - In: Journal of relationship marketing : innovations & … Vol. 4, nr. 3/4 (2006)
Persistent link: https://www.econbiz.de/10004874002
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Connecting with your customers
Donahue, Kristen B. (contributor) - 2006
Persistent link: https://www.econbiz.de/10004875812
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A question of trust : the crucial nature of trust - and how to build it in your work and life
Bibb, Sally; Kourdi, Jeremy - 2006
Persistent link: https://www.econbiz.de/10004878831
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Implementing CRM : from technology to knowledge
Finnegan, David Jesse; Willcocks, Leslie - 2007
Persistent link: https://www.econbiz.de/10004879536
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Outlook 2007 business contact manager for dummies
Fredricks, Karen S.; Orenstein, Lon - 2007
Persistent link: https://www.econbiz.de/10004879613
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Creating customer evangelists : how loyal customers become a volunteer sales force
McConnell, Ben; Huba, Jackie - 2007 - rev. ed.
Persistent link: https://www.econbiz.de/10004879694
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Chocolates on the pillow aren't enough : reinventing the customer experience
Tisch, Jonathan M.; Weber, Karl - 2007
Persistent link: https://www.econbiz.de/10004879731