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Call-Center-Management und Mitarbeiterzufriedenheit : Eine kausalanalytische Untersuchung
Scupin, Yvonne (contributor) - 2006
Einführung -- Call Center-Management -- Empirische Untersuchung der Mitarbelterzufriedenhelt in Call Centern …Für den langfristigen wirtschaftlichen Erfolg eines Call-Centers ist es unerlässlich, die Mitarbeiter an das … Unternehmen zu binden und ihre Leistungsfähigkeit und Leistungsbereitschaft nachhaltig zu sichern. Voraussetzung hierfür ist, dass …
Persistent link: https://www.econbiz.de/10013516544
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Call-Center-Management und Mitarbeiterzufriedenheit : eine kausalanalytische Untersuchung
Scupin, Yvonne - 2006 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003064827
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Call-Center-Management und Mitarbeiterzufriedenheit : eine kausalanalytische Untersuchung
Scupin, Yvonne - 2006 - 1. Aufl.
Persistent link: https://www.econbiz.de/10004578153
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Your employees are calling : how organizations help or hinder living a calling at work
Buis, Brittany C.; Kluemper, Donald H.; Weisman, Hannah; … - In: Journal of vocational behavior 149 (2024), pp. 1-16
Persistent link: https://www.econbiz.de/10014532078
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Determinants of Stress and Well-Being in Call Centre Employees
Kumar, Narsingh - 2020
The objective of the present study was to review and identify the factors which determine stress and well-being in call centre employees. The contemporary available literature on stress and well-being of call centre employees was identified and reviewed.It was explored through review of the...
Persistent link: https://www.econbiz.de/10014032392
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The human side of corporate competitiveness
Fishman, Daniel B. (ed.) - 1990 - 1. print.
Persistent link: https://www.econbiz.de/10000831572
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The impact of leadership type, employee motivation and job satisfaction on the performance of Greek Lifelong Learning Training
Theoharis, Dimitrios; Katavelos, Antonios; … - In: International journal of electronic customer … 10 (2016) 1, pp. 39-53
Persistent link: https://www.econbiz.de/10011687963
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Mehr Zufriedenheit, bessere Leistung, größerer Gewinn : praxisbewährte Methoden zur Steigerung d. Leistung u. Einsatzbereitschaft d. Mitarb
Roth, Werner - 1987 - 2., erg. Aufl.
Persistent link: https://www.econbiz.de/10004678351
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Employee Retention-Talent Management
Isukapally, Mythri - 2006
Talent is the critical success factor to any organization. Talent pool management is the most challenging area to any … management and once the right talent is found the next demanding job is to retain that talent. Retaining employees involves …
Persistent link: https://www.econbiz.de/10014054285