//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer relationship manageme...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
25,418
Relationship marketing
25,393
Konsumentenverhalten
10,558
Consumer behaviour
10,542
Marketing
6,979
Deutschland
6,577
Kundenzufriedenheit
5,613
Customer satisfaction
5,606
Germany
5,598
Theorie
5,167
Theory
5,123
Service quality
4,082
Dienstleistungsqualität
4,081
Marketingmanagement
3,955
Markenführung
3,630
Brand management
3,624
Marketing management
3,503
Electronic Commerce
3,322
Strategie
2,622
Kundenwert
2,613
Kundenmanagement
2,561
Lieferantenmanagement
2,559
Supplier relationship management
2,558
Social Web
2,467
Social web
2,467
Customer value
2,448
Online-Marketing
2,347
Markenimage
2,323
Internet marketing
2,232
E-commerce
2,207
Brand image
2,188
Markenartikel
1,835
Strategisches Management
1,830
Unternehmen
1,752
Einzelhandel
1,711
USA
1,706
Brand
1,651
Customer integration
1,635
Kundenintegration
1,635
Verbraucherverhalten
1,627
more ...
less ...
Online availability
All
Undetermined
12,074
Free
4,287
Type of publication
All
Book / Working Paper
34,555
Article
20,191
Journal
248
Other
7
Type of publication (narrower categories)
All
Article in journal
16,172
Aufsatz in Zeitschrift
16,172
Hochschulschrift
5,300
Aufsatz im Buch
3,834
Book section
3,834
Thesis
3,663
Graue Literatur
2,126
Non-commercial literature
2,126
Dissertation u.a. Prüfungsschriften
1,932
Collection of articles of several authors
1,840
Sammelwerk
1,840
Aufsatzsammlung
1,667
Lehrbuch
1,640
Textbook
1,240
Working Paper
1,143
Arbeitspapier
1,096
Case study
910
Fallstudie
910
Bibliografie enthalten
907
Bibliography included
907
Konferenzschrift
645
Ratgeber
637
Guidebook
545
Handbook
391
Handbuch
391
Bibliographie
288
Conference proceedings
231
Glossar enthalten
165
Glossary included
165
Collection of articles written by one author
155
Sammlung
155
Conference paper
151
Konferenzbeitrag
151
Wörterbuch
133
Festschrift
118
Fallstudiensammlung
112
Einführung
88
Reprint
85
Bibliografie
73
Universitätsschrift
72
more ...
less ...
Language
All
English
31,551
German
22,180
Undetermined
979
French
466
Polish
75
Swedish
22
Dutch
17
Russian
17
Italian
16
Spanish
15
Czech
11
Portuguese
10
Romanian
10
Bulgarian
6
Ukrainian
6
Danish
5
Multiple languages
5
Slovak
3
Croatian
2
Estonian
1
Finnish
1
Hungarian
1
Macedonian
1
Nepali
1
Norwegian
1
Turkish
1
Chinese
1
more ...
less ...
Author
All
Bruhn, Manfred
332
Homburg, Christian
223
Pepels, Werner
181
Kotler, Philip
173
Huber, Frank
164
Meffert, Heribert
161
Wiedmann, Klaus-Peter
137
Bauer, Hans H.
132
Kumar, V.
104
Belz, Christian
103
Diller, Hermann
102
Tomczak, Torsten
90
Esch, Franz-Rudolf
83
Herrmann, Andreas
83
Ahlert, Dieter
79
Kleinaltenkamp, Michael
79
Burmann, Christoph
75
Kreutzer, Ralf T.
73
Krafft, Manfred
72
Wirtz, Bernd W.
71
Sheth, Jagdish N.
66
Sträßer, Anne-Katrin
65
Heinemann, Gerrit
61
Silberer, Günter
61
Verhoef, Peter C.
61
Backhaus, Klaus
60
Fritz, Wolfgang
60
Kuß, Alfred
60
Stauss, Bernd
59
Albers, Sönke
54
Han, Heesup
54
Hollebeek, Linda D.
51
Reinecke, Sven
50
Olbrich, Rainer
48
Kirchgeorg, Manfred
47
Piller, Frank T.
47
Swoboda, Bernhard
47
Hippner, Hajo
46
Walsh, Gianfranco
46
Hadwich, Karsten
45
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
513
Verlag Dr. Kovač
78
Haufe-Lexware GmbH & Co. KG
55
Springer Gabler <Firma>
43
Verlag Franz Vahlen
37
Gesellschaft zur Erforschung des Markenwesens
36
De Gruyter Oldenbourg
30
RWTH Aachen
28
Springer-Verlag GmbH
28
Wiley-VCH
28
American Marketing Association
27
IGI Global
24
W. Kohlhammer GmbH
24
National Bureau of Economic Research
23
Books on Demand GmbH <Norderstedt>
21
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
21
Nomos Verlagsgesellschaft
21
Springer International Publishing
21
UVK Verlagsgesellschaft mbH
21
Edward Elgar Publishing
20
OECD
20
Uni-Taschenbücher GmbH
20
Duncker & Humblot
18
Erich-Schmidt-Verlag
18
Friedrich-Schiller-Universität Jena
18
Fördergesellschaft Marketing an der Universität Augsburg
18
Deutscher Dialogmarketing Verband
17
Axel-Springer-Verlag <Berlin> / Marketing Anzeigen
16
Bundesstelle für Außenhandelsinformation <Köln>
15
Technische Universität Braunschweig
15
European Society for Opinion and Marketing Research
14
Campus Verlag
13
Forschungsinstitut für Absatz und Handel <Sankt Gallen>
13
Universität Mannheim
13
Gesellschaft für Konsum-, Markt- und Absatzforschung
12
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
11
FinanzBuch Verlag
10
Helmut-Schmidt-Universität
10
Institut für Demoskopie Allensbach
10
London School of Economics and Political Science
10
more ...
less ...
Published in...
All
SpringerLink / Bücher
1,522
Journal of business research : JBR
684
Journal of retailing and consumer services
599
Industrial marketing management : the international journal for industrial and high-tech firms
461
Gabler Edition Wissenschaft
364
Springer eBook Collection / Business and Economics
344
Springer eBook Collection
340
International journal of hospitality management
305
Research
247
The journal of services marketing
228
Europäische Hochschulschriften / 5
225
The journal of business & industrial marketing
205
The service industries journal
205
Lehrbuch
189
Journal of the Academy of Marketing Science
179
Journal of strategic marketing
174
International journal of electronic customer relationship management : IJECRM
148
Journal of marketing
136
International journal of contemporary hospitality management
127
Journal of travel and tourism marketing
124
Journal of service research : JSR
121
Journal of hospitality marketing & management
118
Tourism management : research, policies, practice
116
The journal of product & brand management
114
The journal of brand management : an international journal
111
Journal of service management
110
essentials
110
Asia Pacific journal of marketing and logistics
109
Journal of retailing
109
Marketing intelligence & planning
108
Cogent business & management
105
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
Psychology & marketing
104
European journal of marketing : EJM
102
Gabler Research
101
Hamburger Schriften zur Marketingforschung
99
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
98
Journal of marketing management : MM
94
Services marketing quarterly
94
Die Bank
93
more ...
less ...
Source
All
ECONIS (ZBW)
40,423
USB Cologne (EcoSocSci)
14,171
USB Cologne (business full texts)
256
EconStor
90
RePEc
31
BASE
25
ArchiDok
3
OLC EcoSci
1
Other ZBW resources
1
more ...
less ...
Showing
251
-
260
of
55,001
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
251
Secrets of the trading pros : techniques and tips that pros use to beat the market
Bouroudjian, Jack H.
-
2007
Persistent link: https://www.econbiz.de/10004887642
Saved in:
252
121 marketing ideas : to grow your small business
Sloane, Rod
-
2007
Persistent link: https://www.econbiz.de/10004887889
Saved in:
253
Imitation von innovativen Dienstleistungen : ein Phasenmodell
Kandels, Boris
-
2006
Persistent link: https://www.econbiz.de/10004890407
Saved in:
254
Winning new business : essential selling skills for non-sales people
Denny, Richard
-
2007
Persistent link: https://www.econbiz.de/10004891388
Saved in:
255
Cold calling techniques : (that really work!)
Schiffman, Stephan
-
2007
-
6. ed., 20. anniversary ed.
Persistent link: https://www.econbiz.de/10004892033
Saved in:
256
Marketing by delight : discover the fun way of winning lifelong customers ... one nugget at a time
Island, Bob
;
Ingram, Boy
;
Vogt, Bruce
-
2007
Persistent link: https://www.econbiz.de/10004892428
Saved in:
257
The ultimate sales machine : turbocharge your business with relentless focus on 12 key strategies
Holmes, Chet
-
2007
Persistent link: https://www.econbiz.de/10004894460
Saved in:
258
Balanced scorecard strategy for dummies
Hannabarger, Chuck
;
Buchman, Rick
;
Economy, Peter
-
2007
Persistent link: https://www.econbiz.de/10004894526
Saved in:
259
Experiential retailing : concepts and strategies that sell
Kim, Youn-Kyung
;
Sullivan, Pauline
;
Forney, Judith Cardona
-
2007
Persistent link: https://www.econbiz.de/10004895149
Saved in:
260
Mobile commerce : strategies, technologies, and applications
Ngai, Eric W. T.
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10004896713
Saved in:
First
Prev
22
23
24
25
26
27
28
29
30
31
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->