Siebert, Sabina; Martin, Graeme; Bozic, Branko - In: Journal of Organizational Effectiveness: People and … 5 (2018) 4, pp. 328-345
Purpose: Over the last decade, trust repair has become an important theoretical and practical concern in HRM. The purpose of this paper is to explain why organisations fail to repair their stakeholders’ trust following a series of trust breaches. Design/methodology/approach: Archival data is...