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Strategic alliances and hotel efficiency in Taiwan
Yeh, Tsai-lien; Chen, Tser-yieth; Li, Chia-kai - In: International journal of business performance management 13 (2012) 1, pp. 28-45
Persistent link: https://www.econbiz.de/10010075744
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Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-Yieth; Chou, Yu-Ting - In: International journal of electronic customer … 1 (2007/08) 1, pp. 41-60
Persistent link: https://www.econbiz.de/10009887482
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Investigating of the causal relationship among Relational Selling Behaviors, Cause-Related Marketing and Consumer Value in the resort hotel
Chen, Tser-Yieth; Sung, Wei-Nown; Chen, Kuang-Cheng; … - In: International journal of electronic customer … 1 (2007/08) 4, pp. 402-420
Persistent link: https://www.econbiz.de/10009887499
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Customer relationship management resources and practices and customer voluntary behaviour : the evidence of passengers at Taiwan's international airport
Chen, Tser-Yieth; Ling, Yu-Mei - In: International journal of electronic customer … 2 (2008) 3, pp. 276-296
Persistent link: https://www.econbiz.de/10009887516
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Enhancing the relationship benefit to develop relationship value
Chen, Tser-yieth; Lin, Ying-hsiu - In: International journal of electronic customer … 3 (2009) 2, pp. 167-185
Persistent link: https://www.econbiz.de/10009887534
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Antecedents of the Voluntary Performance of Employees: Clarifying the Roles of Employee Satisfaction and Trust
Chen, Tser-Yieth; Hwang, Shiuh-Nan; Liu, York - In: Public personnel management 41 (2012) 3, pp. 407-421
Persistent link: https://www.econbiz.de/10010017675
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A study of cost efficiency and privatisation in Taiwan's banks: the impact of the Asian financial crisis
Chen, Tser-Yieth - In: The service industries journal 24 (2004) 5, pp. 137
Persistent link: https://www.econbiz.de/10006242142
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Measuring Operation, Market and Financial Efficiency in the Management of Taiwan's Banks
Chen, Tser-yieth - In: Services marketing quarterly 24 (2002) 2, pp. 15-28
Persistent link: https://www.econbiz.de/10007034794
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Determining the Comparative Efficient Units of Insurance Industries Through DEA
Chen, Tser-yieth - In: Journal of professional services marketing 18 (1999) 2, pp. 105-118
Persistent link: https://www.econbiz.de/10007055709
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The study of career needs, career development programmes and job satisfaction levels of R&D personnel: the case of Taiwan
Chen, Tser-Yieth; Chang, Pao-Long; Yeh, Ching-Wen - In: The international journal of human resource management 14 (2003) 6, pp. 1001-1026
Persistent link: https://www.econbiz.de/10007158403