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Growing the Trust Relationship - Businesses begin raising the bar in search of "total trust."

Hart, Christopher W.; Johnson, Michael D. - In: Marketing management : a quarterly business management … 8 (1999) 1, pp. 9-24

Persistent link: https://www.econbiz.de/10007245921

The role of quality practices in service organizations

Gustafsson, Anders; Nilsson, Lars; Johnson, Michael D. - In: International journal of service industry management : IJSIM 14 (2003) 2, pp. 232

Persistent link: https://www.econbiz.de/10007105924

On the Perceived Usefulness of Scaling Techniques in Market Analysis

Johnson, Michael D.; Hudson, Elania J. - In: Psychology & marketing 13 (1996) 7, pp. 653-676

Persistent link: https://www.econbiz.de/10007003773

Cutthroat Cooperation: Asymmetrical Adaptation of Team Reward Structures

Johnson, Michael D.; Hollenbeck, John R.; Humphrey, … - In: Academy of Management journal : AMJ 49 (2006) 1, pp. 103-120

Persistent link: https://www.econbiz.de/10007224376

Issue 3 - Order Effects in Customer Satisfaction Modelling

Auh, Seigyoung; Salisbury, Linda Court; Johnson, Michael D. - In: Journal of marketing management : MM 19 (2003) 3-4, pp. 379-400

Persistent link: https://www.econbiz.de/10006968793

Understanding Consumer Usage of Product Magnitudes through Sorting Tasks

Viswanathan, Madhubalan; Johnson, Michael D.; Sudman, … - In: Psychology & marketing 16 (1999) 8, pp. 643-658

Persistent link: https://www.econbiz.de/10006986516

How Different Team Downsizing Approaches Influence Team-Level Adaptation and Performance

DeRue, D.Scott; Hollenbeck, John R.; Johnson, Michael D.; … - In: Academy of Management journal : AMJ 51 (2008) 1, pp. 182

Persistent link: https://www.econbiz.de/10007983751

Quantifying the effects of product family decisions on material selection: A process-based costing approach

Johnson, Michael D.; Kirchain, Randolph E. - In: International journal of production economics 120 (2009) 2, pp. 653-669

Persistent link: https://www.econbiz.de/10008898896

The loci and mechanisms of leadership: Exploring a more comprehensive view of leadership theory

Hernandez, Morela; Eberly, Marion B.; Avolio, Bruce J.; … - In: The leadership quarterly : LQ ; an international … 22 (2011) 6, pp. 1165-1186

Persistent link: https://www.econbiz.de/10009806481

Affective Reactions to Interpersonal Conflict at Work : Dispositional and Situational Moderators

Ilies, Remus; Judge, Timothy A.; Fandre, Jessica; … - 2008

Conceptualizing episodes of interpersonal conflict at work as affective events, this research examined the effect of such conflict episodes on employees' affective experiences on the job. We also examined the role of agreeableness and social support in moderating employees' affective reactions...

Persistent link: https://www.econbiz.de/10014221275