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Knock your socks off service recovery
Zemke, Ron; Bell, Chip R.
Persistent link: https://www.econbiz.de/10004595509
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Beep beep! : competing in the age of the road runner
Bell, Chip R.; Harari, Oren - 2000
Persistent link: https://www.econbiz.de/10004598227
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Dance lessons : six steps to great partnerships in business & life
Bell, Chip R.; Shea, Heather - 1998 - 1. ed.
Persistent link: https://www.econbiz.de/10004378084
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Service magic : the art of amazing your customers
Zemke, Ron; Bell, Chip R. - 2003
Persistent link: https://www.econbiz.de/10004726480
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Clients & consultants : meeting and exceeding expectations
Bell, Chip R. (contributor); Nadler, Leonard (contributor) - 1985 - 2. ed.
Persistent link: https://www.econbiz.de/10004727665
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Managers as mentors : building partnerships for learning
Bell, Chip R. - 2002 - 2. ed., completely rev. and expanded
Persistent link: https://www.econbiz.de/10004708846
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The Client-consultant handbook : 21 experts tell managers how to choose, negotiate with and get the most from a consultant
Bell, Chip R. (contributor) - 1979
Persistent link: https://www.econbiz.de/10004796616
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R. - 2006 - 1. ed.
Persistent link: https://www.econbiz.de/10004806820
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R.; Bell, Bilijack R. - 2003 - 1. ed.
Persistent link: https://www.econbiz.de/10004784631
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In pursuit of obnoxiously devoted customers
Bell, Chip R. - In: Business horizons 45 (2002) 2, pp. 13-16
Persistent link: https://www.econbiz.de/10006176606