Several noted surveys on intra-industry dynamics have recently reached the conclusion from a large body of evidence that Gibrat's Law does not hold. However, almost all of these studies have been based on manufacturing. There are compelling reasons to doubt whether these findings hold for the...

This paper deals with measurement practices and expertises in both manufacturing and service industries. It states that the issue of 'what to measure' still needs further research and discussion, even though there is a general acceptance that the key operational performances of a production...