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1
Consumers and services
Gabbott, Mark
;
Hogg, Gillian
-
1998
Persistent link: https://www.econbiz.de/10000643442
Saved in:
2
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas
-
1998
Persistent link: https://www.econbiz.de/10000674496
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3
Der Bürger als Kunde
Meier, Rolf
-
2009
Persistent link: https://www.econbiz.de/10003863601
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4
Der Igel-Faktor : erfolgreiche Neukunden-Gewinnung im
Internet
Kilian, Thomas
-
2009
-
1. Aufl.
Verl.Beschr.: Erfolgreiche Neukunden-Gewinnung im
Internet
ist kein Märchen. Denn wie bei der Geschichte vom Hasen und …
Persistent link: https://www.econbiz.de/10003819362
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5
Corporate blogs : Unternehmen im Online-Dialog zum Kunden
Eck, Klaus
-
2007
Persistent link: https://www.econbiz.de/10003414456
Saved in:
6
Internet
Self-Service in Kundenbeziehungen : Gestaltungselemente, Prozessarchitektur und Fallstudien aus der Finanzdienstleistungsbranche
Salomann, Harald
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003591420
Saved in:
7
Kunden machen, was sie wollen : Lead Management im Spannungsfeld zwischen Marketing und Vertrieb
Janning, Reinhard
-
2012
Persistent link: https://www.econbiz.de/10011283411
Saved in:
8
Reifegradmodell zur digitalen Kundeninteraktion im
Internet
Jüngst, Johannes
-
2016
Persistent link: https://www.econbiz.de/10011550237
Saved in:
9
Internet
banking services as tool of
CRM
: a study of customer satisfaction in the National Capital Region, Delhi
Singh, Shamsher
;
Sirohi, Naveen J.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011471152
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Touchpoints : auf Tuchfühlung mit dem Kunden von heute ; Managementstrategien für unsere neue Businesswelt
Schüller, Anne M.
-
2014
-
5,. aktualisierte Aufl.
Persistent link: https://www.econbiz.de/10010502223
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