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25,047
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3,852
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3,851
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3,786
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3,305
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3,239
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3,155
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3,144
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3,142
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3,084
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3,070
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3,064
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3,046
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3,045
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3,017
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Bruhn, Manfred
173
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168
Hein, Eckhard
90
Kumar, V.
89
Hitt, Michael A.
83
Rugman, Alan M.
79
Haucap, Justus
73
Hinterhuber, Hans H.
73
Aghion, Philippe
71
Huber, Frank
70
Knieps, Günter
68
Smith, Alan D.
68
Verbeke, Alain
68
Porter, Michael E.
66
Straume, Odd Rune
65
Matzler, Kurt
63
Keuper, Frank
62
Bauer, Hans H.
61
Teece, David J.
61
Wiedmann, Klaus-Peter
61
Meffert, Heribert
60
Krafft, Manfred
59
Müller-Stewens, Günter
59
Gaynor, Martin
58
Foss, Nicolai J.
57
Herrmann, Andreas
57
Verhoef, Peter C.
57
Sutter, Matthias
56
Ahlert, Dieter
55
Han, Heesup
54
Tomczak, Torsten
54
Belz, Christian
53
Van Reenen, John
53
Peitz, Martin
52
Siciliani, Luigi
52
Stauss, Bernd
52
Whittington, Richard
52
Buckley, Peter J.
51
Hollebeek, Linda D.
51
Stenbacka, Rune
51
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Springer Fachmedien Wiesbaden
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IGI Global
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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21
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15
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15
UVK Verlagsgesellschaft mbH
15
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992
Journal of retailing and consumer services
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Industrial marketing management : the international journal for industrial and high-tech firms
584
Springer eBook Collection
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NBER working paper series
370
Discussion paper / Centre for Economic Policy Research
360
Working paper / National Bureau of Economic Research, Inc.
357
International journal of hospitality management
343
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328
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325
Europäische Hochschulschriften / 5
309
Gabler Edition Wissenschaft
301
Technological forecasting & social change : an international journal
271
European journal of operational research : EJOR
251
CESifo working papers
240
Management science : journal of the Institute for Operations Research and the Management Sciences
240
International journal of production economics
234
The journal of services marketing
230
The journal of business & industrial marketing
229
International journal of industrial organization
223
Springer eBook Collection / Business and Economics
210
Journal of strategic marketing
209
The service industries journal
207
Long range planning : LRP ; international journal of strategic management
200
Harvard business review : HBR
198
Harvard-Business-Manager : das Wissen der Besten
195
Journal of the Academy of Marketing Science
194
Journal of economic behavior & organization : JEBO
183
Discussion paper series / IZA
179
Business horizons
178
Economics letters
175
Cogent business & management
162
Management decision : MD
155
Journal of marketing
152
Journal of business strategy
150
Journal of business ethics : JOBE
148
Research
148
Tourism management : research, policies, practice
148
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ECONIS (ZBW)
97,450
USB Cologne (EcoSocSci)
6,754
RePEc
1,368
EconStor
533
USB Cologne (business full texts)
400
BASE
180
ArchiDok
103
OLC EcoSci
62
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1
Kunden machen, was sie wollen : Lead Management im Spannungsfeld zwischen Marketing und
Vertrieb
Janning, Reinhard
-
2012
Persistent link: https://www.econbiz.de/10011283411
Saved in:
2
Wettbewerbsfaktor
Vertrieb
bei Finanzdienstleistern : ein ganzheitliches Konzept zur Sales Excellence
Glaser, Christian
-
2017
-
2. Auflage
Persistent link: https://www.econbiz.de/10011632819
Saved in:
3
Corporate reputation and customer loyalty as the measures of competitive enterprise position : empirical analyses on the example of Polish banking sector
Szwajca, Danuta
- In:
Oeconomia Copernicana
7
(
2016
)
1
,
pp. 91-106
Persistent link: https://www.econbiz.de/10011499451
Saved in:
4
Online retailer cold chain physical
distribution
service quality and consumers : evidence from China during the COVID-19 pandemic
Su, Miao
;
Zhao, Jinjing
;
Qi, Guanqiu
;
Kim, Junseung
; …
- In:
International journal of logistics : research and …
26
(
2023
)
4
,
pp. 442-459
Persistent link: https://www.econbiz.de/10014322001
Saved in:
5
Kundenbindung
durch kundenindividuelle Logistik im Konsumgüterbereich
Janowski, Johanna M.
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001820978
Saved in:
6
Competitiveness vis-à-vis service quality as drivers of customer loyalty mediated by perceptions of regulation and stability in steady and volatile markets
Baumann, Chris
;
Hoadley, Susan
;
Hamin, Hamin
;
Nugraha, …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 62-74
Persistent link: https://www.econbiz.de/10011697886
Saved in:
7
Die Mitgliedschaftsstrategie : Wettbewerbsvorteile durch das Management der institutionellen Umwelt
Brandt, Thiemo
-
2013
Persistent link: https://www.econbiz.de/10009789090
Saved in:
8
Strategische Positionierung und Kundenzufriedenheit : Anforderungen - Umsetzung - Praxisbeispiele
Töpfer, Armin
-
2020
Persistent link: https://www.econbiz.de/10012293052
Saved in:
9
Strategisches
Kundenmanagement
: Praxistraining
Stangier, Volkmar
;
Jost, Anke
-
2019
Persistent link: https://www.econbiz.de/10012024030
Saved in:
10
Vertriebs- und
Kundenmanagement
: Marketingmethoden im Einsatz
Decker, Reinhold
(
ed.
)
-
2004
-
1. Aufl.
Einsatz moderner Methoden eine gezielte Entscheidungsunterstützung im Vertriebs- und
Kundenmanagement
zu erreichen ist. Es …
Persistent link: https://www.econbiz.de/10002200478
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