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Wetzels, Martin
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ECONIS (ZBW)
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1
The dynamics of the service delivery process: A value-based approach
Ruyter, K.de
;
Wetzels, M.
;
Lemmink, J.
;
Mattsson, J.
- In:
International journal of research in marketing : IJRM ; …
14
(
1997
)
3
,
pp. 231-244
Persistent link: https://www.econbiz.de/10006204611
Saved in:
2
MARKETING Marketingmanagers komen van Venus, financie͏̈le managers komen van Mars - Relatiemarketing is inmiddels zowel in de marketingtheorie als in de praktijk een begrip geworde...
Ruyter, K.de
;
Wetzels, M.
- In:
Maandblad voor accountancy en bedrijfseconomie : MAB
72
(
1998
)
3
,
pp. 106-115
Persistent link: https://www.econbiz.de/10006308391
Saved in:
3
MARKETING Van accountant naar account manager - Het ontwikkelen en onderhouden van relaties met clie͏̈nten is in de huidige accountancy-markt van groot belang. Daarbij speelt betro...
Ruyter, K.de
;
Wetzels, M.
;
Thijssen, M.
- In:
Maandblad voor accountancy en bedrijfseconomie : MAB
71
(
1997
)
10
,
pp. 531-541
Persistent link: https://www.econbiz.de/10006312027
Saved in:
4
Customer Information Systems: Approaching a new field in information systems from a new perspective
Ruyter, K.de
;
Zuurbier, J.
- In:
Information & management : the internat. journal of …
24
(
1993
)
5
,
pp. 247-256
Persistent link: https://www.econbiz.de/10008366565
Saved in:
5
Een meting van de productiviteit van Nederlandse bedrijfswetenschappers in 1990-1993. Etnocentrisme en diensten - Met name door de toenemende internationalisering van het handelsve...
Witteloostuijn, A.van
;
Boone, C.
;
Birgelen, …
- In:
Maandblad voor accountancy en bedrijfseconomie : MAB
70
(
1996
)
12
,
pp. 665-688
Persistent link: https://www.econbiz.de/10006323455
Saved in:
6
Klachtenbehandeling is meer dan alleen luisteren
Ruyter, K.de
- In:
Tijdschrift voor marketing : maandblad van het …
28
(
1994
)
7-8
,
pp. 41-45
Persistent link: https://www.econbiz.de/10006600460
Saved in:
7
Using PLS path modeling for assessing hierarchical construct models : guidelines and empirical illustration
Wetzels, Martin
;
Odekerken-Schröder, Gaby
;
Oppen, …
- In:
Management information systems : mis quarterly
33
(
2009
)
1
,
pp. 177-195
Persistent link: https://www.econbiz.de/10003808213
Saved in:
8
The propensity to continue internationalization : a study of entrepreneurial decision-making in Australian service firms
Pauwels, Pieter
;
Patterson, Paul G.
;
Ruyter, Ko de
; …
- In:
New challenges to international marketing
,
(pp. 11-36)
.
2009
Persistent link: https://www.econbiz.de/10003850168
Saved in:
9
In chains? : an empirical study of antecedents of supplier product development activity in the automotive industry
Wynstra, Finn
;
Corswant, Fredrik von
;
Wetzels, Martin
- In:
The journal of product innovation management : an …
27
(
2010
)
5
,
pp. 625-639
Persistent link: https://www.econbiz.de/10008649391
Saved in:
10
The power of self-efficacy change during service provision : making your customers feel better about themselves pays off
Beuningen, Jacqueline van
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 108-125
Persistent link: https://www.econbiz.de/10008826883
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