//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Warmth during non-productive r...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Service quality
14
Consumer behaviour
13
Konsumentenverhalten
12
Relationship marketing
12
Beziehungsmarketing
10
Dienstleistungsqualität
9
Innovation
9
Customer satisfaction
8
Sweden
7
Theory
7
Innovation management
6
Innovationsmanagement
6
Schweden
6
Theorie
6
Customer service
5
Brand management
4
Business-to-business marketing
4
Cognition
4
Kundenzufriedenheit
4
Markenführung
4
Marketing
4
Marketing management
4
Marketingmanagement
4
Australia
3
B-to-B-Marketing
3
Brand image
3
Dienstleistungssektor
3
International marketing
3
Kognition
3
Kundenservice
3
Markenimage
3
Performance measurement
3
Performance-Messung
3
Product quality
3
Qualitätsmanagement
3
Service industry
3
USA
3
United States
3
marketing
3
Arbeitsorganisation
2
more ...
less ...
Online availability
All
Undetermined
59
Free
9
Type of publication
All
Article
154
Book / Working Paper
30
Type of publication (narrower categories)
All
Article in journal
36
Aufsatz in Zeitschrift
36
research-article
14
Aufsatz im Buch
5
Book section
5
Graue Literatur
5
Non-commercial literature
5
Arbeitspapier
4
Working Paper
4
case-report
3
Collection of articles of several authors
2
Hochschulschrift
2
Konferenzschrift
2
Report
2
Sammelwerk
2
conceptual-paper
2
Aufsatzsammlung
1
Conference proceedings
1
Elektronischer Datenträger
1
Mehrbändiges Werk
1
Multi-volume publication
1
Thesis
1
more ...
less ...
Language
All
Undetermined
91
English
90
French
2
Swedish
2
Author
All
Mattsson, Jan
117
Lemmink, Jos
69
Wetzels, Martin
11
Ouwersloot, Hans
10
Sørensen, Flemming
10
de Ruyter, Ko
9
Barnes, Stuart J.
8
Kunst, Paul
8
Sundbo, Jon
8
Streukens, Sandra
7
Fuglsang, Lars
6
Johnston, Robert
6
Ruyter, Ko de
6
Ström, Patrik
6
Chadee, Doren
5
Helmersson, Helge
5
Koelemeijer, Kitty
5
McColl, Rod
5
Millett, Bruce
5
Semeijn, Janjaap
5
Daigneau, William
4
Foucault, Jean-Pascal
4
Jong, Ad de
4
Liljander, Veronica
4
Orfila-Sintes, Francina
4
Rendtorff, Jacob Dahl
4
Riel, Allard C. R. van
4
Rushforth, John
4
Yelland, Richard
4
Bloemer, Johanna M.
3
Boegershausen, Johannes
3
Chadee, Doren D.
3
Danaher, Peter J.
3
Dawar, Niraj
3
Eriksson, Kent
3
Henkel, Alexander P.
3
Holzweber, Markus
3
Kasper, Hans D. P.
3
Lei, Jing
3
Raman, Revti
3
more ...
less ...
Institution
All
Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
3
Graduate School of Business and Economics (GSBE), School of Business and Economics
1
Uppsala University, Department of Business Studies
1
Published in...
All
The service industries journal
14
Journal of strategic marketing
11
European Journal of Marketing
9
European journal of marketing : EJM
6
The Service Industries Journal
6
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of service industry management : IJSIM
4
Journal of marketing
4
Managing service quality : MSQ ; an international journal
4
International journal of internet marketing and advertising : IJIMA
3
Omega : the international journal of management science
3
Quality management in services
3
Research Memoranda / Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
3
Research memorandum / METEOR
3
Technological forecasting & social change : an international journal
3
Total quality management
3
Asia Pacific business review
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International Journal of Bank Marketing
2
International Journal of Organizational Analysis
2
Journal of Business & Industrial Marketing
2
Journal of Business Research
2
Journal of Consumer Marketing
2
Journal of Economic Psychology
2
Journal of business research : JBR
2
Journal of management & organization : journal of Australian and New Zealand Academy of Management
2
Journal of marketing management : MM
2
Journal of marketing research : JMR
2
Journal of service management
2
PEB Exchange, Programme on Educational Building
2
PEB Échanges, Programme pour la construction et l'équipement de l'éducation
2
Proceedings of the ... annual conference of the European Marketing Academy
2
Psychology & marketing
2
Research policy : policy and management studies of science, technology and innovation
2
Research policy : policy, management and economic studies of science, technology and innovation
2
The journal of business & industrial marketing
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
Advances in international marketing
1
Annals of Tourism Research
1
more ...
less ...
Source
All
OLC EcoSci
67
ECONIS (ZBW)
60
RePEc
26
Other ZBW resources
25
USB Cologne (EcoSocSci)
4
BASE
2
Showing
21
-
30
of
184
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
21
Service alliances between unequals : the apple does not fall far from the better tree
Bleijerveld, Jeroen F. J.
;
Gremler, Dwayne D.
;
Lemmink, Jos
- In:
Journal of service management
26
(
2015
)
5
,
pp. 807-822
Persistent link: https://www.econbiz.de/10011503593
Saved in:
22
The effect of service employees' technology readiness on technology acceptance
Walczuch, Rita
;
Lemmink, Jos
;
Streukens, Sandra
- In:
Information & management : the internat. journal of …
44
(
2007
)
2
,
pp. 206-215
Persistent link: https://www.econbiz.de/10003655482
Saved in:
23
Consumers' trade-off between relationship, service package, and price : an empirical study in the car industry
Odekerken-Schröder, Gaby
;
Ouwersloot, Hans
;
Lemmink, Jos
; …
-
2002
Persistent link: https://www.econbiz.de/10001780781
Saved in:
24
Boost customer loyalty with online support : the case of mobile telecomms providers
Riel, Allard C. R. van
;
Liljander, Veronica
;
Lemmink, Jos
; …
-
2003
Persistent link: https://www.econbiz.de/10001780962
Saved in:
25
Antecedents of effective decision making : a cognitive approach
Riel, Allard C. R. van
;
Ouwersloot, Hans
;
Lemmink, Jos
-
2003
Persistent link: https://www.econbiz.de/10001781011
Saved in:
26
Marketing: its dynamics and challenges : proceedings
Bloemer, Johanna M.
(
contributor
);
Lemmink, Jos
(
contributor
)
-
1994
Persistent link: https://www.econbiz.de/10000923278
Saved in:
27
(1994). - XXIII, 748 S. : graph. Darst.
Bloemer, Johanna M.
(
ed.
);
Lemmink, Jos
(
ed.
); …
-
1994
Persistent link: https://www.econbiz.de/10000923279
Saved in:
28
(1994). - S. 749 - 1486 : graph. Darst.
Bloemer, Johanna M.
(
ed.
);
Lemmink, Jos
(
ed.
); …
-
1994
Persistent link: https://www.econbiz.de/10000923280
Saved in:
29
The role of corporate image and company employment image in explaining application intentions
Lemmink, Jos
;
Schuijf, Annelien
;
Streukens, Sandra
- In:
Journal of economic psychology : research in economic …
24
(
2003
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10001731345
Saved in:
30
Distribution channel structure, supplier power, relationship and service power quality : the case of an international distributor
Koelemeijer, Kitty
;
Lemmink, Jos
;
Wetzels, Martin
-
1993
Persistent link: https://www.econbiz.de/10000852017
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->