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The effect of information satisfaction and relational benefit on consumer's online shopping site commitment

Park, Chung-Hoon; Kim, Young-gul - In: Web technologies for commerce and services online, (pp. 149-169). 2008

Persistent link: https://www.econbiz.de/10003634210

The effect of information satisfaction and relational benefit on consumer's online shopping site commitment

Park, Chung-Hoon; Kim, Young-gul - In: Contemporary research in e-branding, (pp. 292-312). 2009

Persistent link: https://www.econbiz.de/10003778279

The Effect of Information Satisfaction and Relational Benefit on Consumers' Online Shopping Site Commitments

Park, Chung-Hoon; Kim, Young-Gul - In: Journal of Electronic Commerce in Organizations (JECO) 4 (2006) 1, pp. 70-90

Among the potential determinants of consumersâ€™ commitments to online shopping site are information features of the Web site, because online shopping consumers have to base their judgment solely on the product or service information presented on the site. When consumers are satisfied with...

Persistent link: https://www.econbiz.de/10011140193

A CRM performance measurement framework : its development process and application

Kim, Hyung-Su; Kim, Young-gul - In: Industrial marketing management : the international … 38 (2009) 4, pp. 477-489

Persistent link: https://www.econbiz.de/10003865368

Do we know what really drives KM performance?

Yu, Sung-Ho; Kim, Young-gul; Kim, Min-Yong - In: Journal of knowledge management 11 (2007) 6, pp. 39-53

Persistent link: https://www.econbiz.de/10003605488

Effects of managerial drivers and climate maturity on knowledge-management performance : empirical validation

Lee, Jang-hwan; Kim, Young-gul; Kim, Min-yong - In: Innovative technologies for information resources management, (pp. 215-228). 2008

Persistent link: https://www.econbiz.de/10003621369

Integration of firm's resource and capability to implement enterprise CRM : a case study of a retail bank in Korea

Kim, Hyung-su; Kim, Young-gul; Park, Chan-wook - In: Decision support systems : DSS ; the international journal 48 (2009/10) 2, pp. 313-322

Persistent link: https://www.econbiz.de/10003943483

Classifying movies based on audience perceptions : MTI framework and box office performance

Shon, Ji-Hyun; Kim, Young-gul; Yim, Sang-Jin - In: The journal of media economics 27 (2014) 2, pp. 79-106

Persistent link: https://www.econbiz.de/10010510524

Trailing organizational knowledge paths through social network lens : integrating the multiple industry cases

Kim, Young-gul; Hau, Yong Sauk; Song, Seulki; Ghim, Ghi-hoon - In: Journal of knowledge management 18 (2014) 1, pp. 38-51

Persistent link: https://www.econbiz.de/10010342348

An integrative model for knowledge sharing in communities-of-practice

Jeon, Suhwan; Kim, Young-gul; Koh, Joon - In: Journal of knowledge management 15 (2011) 2, pp. 251-269

Persistent link: https://www.econbiz.de/10009236332