This research presents the inferential statistics for Cronbach’s coefficient alpha on the basis of the standard statistical assumption of multivariate normality. The estimation of alpha’s standard error (ASE) and confidence intervals are described, and the authors analytically and...

This research posits that what consumers believe they are doing in actions related to their thoughts drives the impact of those thoughts on subsequent evaluations. We demonstrate that thoughts can be treated as if they were physical objects and that the actions performed related to their...

Many consumer decisions are influenced by social interactions with other consumers. This research proposes that negative group information induces asymmetric effects on individual attitudes toward a product, depending on anticipated group interaction as a moderating variable. More specifically,...

This research explores a phenomenon that pervades many realms of consumer behavior-the various ways that consumers cope with stress and negative emotions. In study 1, I generate and test a multidimensional scale to measure the coping construct, revealing a more diverse set of strategies than...