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Determinants of Relationship Q...
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Relationship marketing
16
Beziehungsmarketing
11
Selling
10
Verkauf
9
Marketing
8
United States
8
USA
7
Salespeople
5
Corporate Social Responsibility
4
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Customer value
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Beziehungsmanagement
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English
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Ingram, Thomas N.
48
Bejou, David
34
LaForge, Raymond W.
19
Palmer, Adrian
9
Cravens, David W.
6
Schwepker, Charles H. <Jr.>
6
Bearden, William O.
5
Dubinsky, Alan J.
5
Wray, Barry
5
Avila, Ramon A.
4
Bejou, Azam
4
Williams, Michael R.
4
Bush, Victoria D.
3
Grant, Ken
3
Hoffman, K. Douglas
3
Iyer, Gopalkrishnan R.
3
Schwepker Jr, Charles H.
3
Aksoy, Lerzan
2
Babakus, Emin
2
Bejou, Azam M.
2
Bellenger, Danny N.
2
Fay, Charles H.
2
Gonzalez, Gabriel R.
2
Greenberg, Byron
2
Kanjilal, Debjani
2
Keiningham, Timothy
2
Laforge, Raymond W.
2
Rakowski, James P.
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Schwepker, Charles H.
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1
Bashaw, R.Edward
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Bhatnagar, Namita
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Brashear, Thomas G.
1
Burrus, Robert T.
1
Casterella, Gretchen
1
Ciobanu, Ceslav
1
Edvardsson, Bo
1
Ennew, Christine T.
1
Ferrell, O.C.
1
Gilbert, Faye
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
13
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of the Academy of Marketing Science
4
Journal of Business & Industrial Marketing
3
Journal of Services Marketing
3
European Journal of Marketing
2
International Journal of Bank Marketing
2
Journal of business ethics : JOBE
2
Profit maximization through customer relationship marketing : measurement, prediction and implementation
2
The Oxford handbook of strategic sales and sales management
2
The journal of business & industrial marketing
2
The journal of personal selling & sales management : JPSSM
2
The journal of services marketing
2
Business
1
Business Horizons
1
California management review
1
Customer relationship management in electronic markets
1
European journal of marketing : EJM
1
Journal of Business Research
1
Journal of Consumer Marketing
1
Journal of advertising research
1
Journal of education for business
1
Journal of emerging technologies in Accounting
1
Journal of marketing
1
Journal of marketing management : MM
1
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Management Decision
1
McGraw-Hill/Irwin series in marketing
1
Psychology & marketing
1
Revue française du marketing
1
Strategic sales and strategic marketing
1
Transportation journal : a journal of the Association for Supply Chain Management
1
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ECONIS (ZBW)
32
OLC EcoSci
22
USB Cologne (EcoSocSci)
15
Other ZBW resources
12
RePEc
2
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21
A Critical Incident Approach to Examining the Effects of Service Failures on Customer Relationships: The Case of Swedish and U.S. Airlines
Bejou, David
;
Edvardsson, Bo
;
Rakowski, James P.
- In:
Journal of travel research : a quarterly publication of …
35
(
1996
)
1
,
pp. 35-40
Persistent link: https://www.econbiz.de/10006933507
Saved in:
22
Examining Black Consumer Motives for Coupon Usage
Tat, Peter K.
;
Bejou, David
- In:
Journal of advertising research
34
(
1994
)
2
,
pp. 29-35
Persistent link: https://www.econbiz.de/10006536622
Saved in:
23
Relationship Marketing: Evolution, Present State, and Future
Bejou, David
- In:
Psychology & marketing
14
(
1997
)
8
,
pp. 727-736
Persistent link: https://www.econbiz.de/10006995842
Saved in:
24
Buyer-seller relationships: a conceptual model and empirical investigation
Palmer, Adrian
;
Bejou, David
- In:
Journal of marketing management : MM
10
(
1994
)
6
,
pp. 495-512
Persistent link: https://www.econbiz.de/10007011142
Saved in:
25
Recherches et expe͏̈riences - Une analyse du processus relationnel sur les marchés internationaux.
Iyer, Gopalkrishnan R.
;
Sharma, Arun
;
Bejou, David
- In:
Revue française du marketing
(
2005
)
202
,
pp. 99-116
Persistent link: https://www.econbiz.de/10007954012
Saved in:
26
A Call to Corporate Compassion
Greenberg, Byron
;
Bejou, David
- In:
Journal of relationship marketing : innovations & …
11
(
2012
)
1
,
pp. 1-7
Persistent link: https://www.econbiz.de/10009845633
Saved in:
27
Performance Indicators of Compassionate Companies
Sharma, Narendra
;
Bejou, Azam
;
Bejou, David
- In:
Journal of relationship marketing : innovations & …
11
(
2012
)
1
,
pp. 7-15
Persistent link: https://www.econbiz.de/10009845634
Saved in:
28
Compassion: The Missing Link in Economics and Management
Kanjilal, Debjani
;
Bejou, Azam M.
;
Bejou, David
- In:
Journal of relationship marketing : innovations & …
11
(
2012
)
1
,
pp. 15-21
Persistent link: https://www.econbiz.de/10009845635
Saved in:
29
Shared Governance and Punctuated Equilibrium in Higher Education: The Case for Student Recruitment, Retention, and Graduation
Bejou, David
;
Bejou, Azam
- In:
Journal of relationship marketing : innovations & …
11
(
2012
)
4
,
pp. 248-258
Persistent link: https://www.econbiz.de/10010055935
Saved in:
30
The future of relationship marketing
Bejou, David
(
contributor
)
- In:
Journal of relationship marketing : innovations & …
Vol. 4, nr. 3/4
(
2006
)
Persistent link: https://www.econbiz.de/10004874002
Saved in:
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