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Consumer behaviour
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Rust, Roland T.
165
Varki, Sajeev
22
Lemon, Katherine N.
15
Huang, Ming-Hui
14
Zeithaml, Valarie A.
10
Huang, Ming-hui
7
Moorman, Christine
7
Rand, William
7
Zahorik, Anthony J.
7
Hamilton, Rebecca W.
6
Keiningham, Timothy
6
Thompson, Debora Viana
6
Wedel, Michel
6
Donthu, Naveen
5
Keiningham, Timothy L.
5
Besharat, Ali
4
Chung, Tuck Siong
4
Danaher, Peter J.
4
Dickson, Peter R.
4
Oliver, Richard W.
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Ashley, Christy
3
Blazevic, Vera
3
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Fornell, Claes
3
Garnefeld, Ina
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Hammedi, Wafa
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Kumar, V.
3
Oliver, Richard L.
3
Tuck Siong Chung
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Aksoy, Lerzan
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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51
The service revolution and the transformation of marketing science
Rust, Roland T.
;
Huang, Ming-hui
- In:
Marketing science : the marketing journal of the …
33
(
2014
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10010358790
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52
Adaptive personalization using social networks
Tuck Siong Chung
;
Wedel, Michel
;
Rust, Roland T.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
1
,
pp. 66-87
Persistent link: https://www.econbiz.de/10011434885
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53
Editorial - first issue of 2016
Rust, Roland T.
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
1
,
pp. 1
Persistent link: https://www.econbiz.de/10011490772
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54
Quality mental model convergence and business performance
Rust, Roland T.
;
Moorman, Christine
;
Beuningen, …
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
1
,
pp. 155-171
Persistent link: https://www.econbiz.de/10011490870
Saved in:
55
Drivers of customer equity
Rust, Roland T.
;
Kim, James
;
Dong, Yue
;
Kim, Tom J.
; …
- In:
Handbook of research on customer equity in marketing
,
(pp. 17-43)
.
2015
Persistent link: https://www.econbiz.de/10010483503
Saved in:
56
Sustainability and consumption
Huang, Ming-hui
;
Rust, Roland T.
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
1
,
pp. 40-54
Persistent link: https://www.econbiz.de/10008909611
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57
How information technology strategy and investments influence firm performance : conjecture and empirical evidence
Mithas, Sunil
;
Rust, Roland T.
- In:
Management information systems : mis quarterly
40
(
2016
)
1
,
pp. 223-245
Persistent link: https://www.econbiz.de/10011447663
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58
Feature fatigue : when product capabilities become too much of a good thing ; Report No. 05-101
Thompson, Debora Viana
;
Hamilton, Rebecca W.
;
Rust, …
- In:
MSI reports : working paper series
(
2005
)
1
,
pp. 27-47
Persistent link: https://www.econbiz.de/10002830741
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59
The managerial path to return on quality : how individual and collective belief systems evolve in the firm ; Report No. 04-107
Moorman, Christine
;
Rust, Roland T.
;
Dickson, Peter R.
- In:
MSI reports : working paper series
(
2004
)
2
,
pp. 3-24
Persistent link: https://www.econbiz.de/10002521179
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60
Determining the return on quality (ROQ)
Rust, Roland T.
;
Zahorik, Anthony J.
;
Keiningham, Timothy L.
- In:
Handbuch Dienstleistungsmanagement : von der …
,
(pp. 873-898)
.
2001
Persistent link: https://www.econbiz.de/10001599043
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