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Direct marketing, direct selling, and the mature consumer : a research study
Lumpkin, James R.; Caballero, Marjorie J.; Chonko, … - 1989
Persistent link: https://www.econbiz.de/10004070510
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Marketing channels : a relationship management approach
Pelton, Lou E.; Strutton, David; Lumpkin, James R. - 1997
Persistent link: https://www.econbiz.de/10004325469
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Marketing channels : a relationship management approach
Pelton, Lou E.; Strutton, David; Lumpkin, James R. - 2002 - 2. ed.
Persistent link: https://www.econbiz.de/10004484618
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Personality Characteristics and Salespeople's Choice of Coping Strategies
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of the Academy of Marketing Science 23 (1995) 2, pp. 132-140
Persistent link: https://www.econbiz.de/10006154896
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Problem- and Emotion-Focused Coping Dimensions and Sales Presentation Effectiveness
Strutton, David; Lumpkin, James R. - In: Journal of the Academy of Marketing Science 22 (1994) 1, pp. 28-37
Persistent link: https://www.econbiz.de/10006155393
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The Influence of Psychological Climate on Conflict Resolution Strategies in Franchise Relationships
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of the Academy of Marketing Science 21 (1993) 3, pp. 207-216
Persistent link: https://www.econbiz.de/10006156021
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An Empirical Investigation of the Linkages among Relationalism, Environmental Uncertainty, and Bureaucratization
Paswan, Audhesh K.; Dant, Rajiv P.; Lumpkin, James R. - In: Journal of business research : JBR 43 (1998) 3, pp. 125-140
Persistent link: https://www.econbiz.de/10006732406
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Sources of Generalized versus Issue-Specific Dis-Satisfaction in Service Channels of Distribution: A Review and Comparative Investigation
Dant, Rajiv P.; Lumpkin, James R.; Rawwas, Mohammed Y.A. - In: Journal of business research : JBR 42 (1998) 1, pp. 7-24
Persistent link: https://www.econbiz.de/10006733633
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Psychological Climate in Franchising System Channels and Franchisor-Franchisee Solidarity
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of business research : JBR 34 (1995) 2, pp. 81-92
Persistent link: https://www.econbiz.de/10006740983
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Sex Differences in Ingratiatory Behavior: An Investigation of Influence Tactics in the Salesperson-Customer Dyad
Strutton, David; Pelton, Lou E.; Lumpkin, James R. - In: Journal of business research : JBR 34 (1995) 1, pp. 35-46
Persistent link: https://www.econbiz.de/10006741443