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Beziehungsmarketing
37
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37
Customer satisfaction
26
Kundenzufriedenheit
25
Einzelhandel
24
Retail trade
24
Consumer behaviour
23
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25
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Gil Saura, Irene
113
Berenguer Contrí, Gloria
30
Moliner-Velázquez, Beatriz
15
Gallarza, Martina G.
14
Šerić, Maja
14
Ruiz-Molina, María-Eugenia
12
Fuentes-Blasco, Maria
10
Ruiz-Molina, Maria-Eugenia
9
Ruiz Molina, María Eugenia
8
Saura, Irene Gil
8
Fuentes Blasco, María
7
Contrí, Gloria Berenguer
6
Fuentes Blasco, M.
6
Moliner Velázquez, Beatriz
6
Ruiz Molina, M. E.
6
Fuentes-Blasco, María
5
Marín, Antonio
5
Servera-Francés, David
5
Blasco, María Fuentes
4
Mollá Descals, Alejandro
4
Arteaga, Francisco
3
Frasquet Deltoro, Marta
3
Holbrook, Morris B.
3
Moliner Velázquez, B.
3
Ruiz Molina, Maria Eugenia
3
Ruiz-Molina, María Eugenia
3
Servera Francés, D.
3
Servera Francés, David
3
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3
Calderón García, Haydee
2
Del Chiappa, Giacomo
2
Francés, David Servera
2
Fuentes Blanco, María
2
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2
Gonzalez-Gallarza, Martina
2
Michel, Géraldine
2
Mikulić, Josip
2
Moise, Mihaela Simona
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Ruiz Martìnez, Alfonso
2
Ruiz-Molina, Maria Eugenia
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Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
10
Cuadernos de economía y dirección de la empresa : CEDE
6
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
6
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5
Información comercial española : ICE : revista de economía
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
The journal of brand management : an international journal
4
The journal of services marketing
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Economic research
3
European retail research
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International journal of hospitality management
3
International journal of retail and distribution management
3
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3
Tourism Review
3
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2
Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of vacation marketing : an international journal
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Strategic marketing in tourism services
2
The international review of retail, distribution and consumer research
2
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Tourism review : the official journal of the AIEST
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Academia Revista Latinoamericana de Administración
1
Advanced technologies management for retailing : frameworks and cases
1
Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
1
Boletín de estudios económicos
1
Cases on innovations in educational marketing : transnational and technological strategies
1
Customer relations
1
Entrepreneurship in the fourth sector : entrepreneurial ecosystems and sustainable business models
1
European Research on Management and Business Economics (ERMBE)
1
European research on management and business economics
1
Handbook of research on retailer-consumer relationship development
1
Industrial Management & Data Systems
1
Información comercial española : ICE ; revista de economía
1
International journal of contemporary hospitality management
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International journal of management & enterprise development : IJMED
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International journal of retail & distribution management
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International journal of service industry management : IJSIM
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ECONIS (ZBW)
90
OLC EcoSci
16
EconStor
6
Other ZBW resources
6
RePEc
3
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41
Customer value in tourism services : meaning and role for a relationship marketing approach
Gallarza, Martina G.
;
Gil Saura, Irene
;
Holbrook, Morris B.
- In:
Strategic marketing in tourism services
,
(pp. 147-162)
.
2012
Persistent link: https://www.econbiz.de/10009581754
Saved in:
42
Do upscale restaurant owners use wine lists as a differentiation strategy?
Berenguer Contrí, Gloria
;
Gil Saura, Irene
;
Ruiz, …
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 86-95
Persistent link: https://www.econbiz.de/10003798977
Saved in:
43
Segmentando clientes a partir del valor del servicio : una aproximacíon en el contexto de la relación entre empresas
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Cuadernos de economía y dirección de la empresa : CEDE
31
(
2007
),
pp. 31-66
Persistent link: https://www.econbiz.de/10003657381
Saved in:
44
Insights on integrated marketing communications : implementation and impact in hotel companies
Šeric, Maja
;
Gil Saura, Irene
;
Ozretić-Došen, Đurđana
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 958-979
Persistent link: https://www.econbiz.de/10011408175
Saved in:
45
How can integrated marketing communications and advanced technology influence the creation of customer-based brand equity? : evidence from the hospitality industry
Šerić, Maja
;
Gil Saura, Irene
;
Ruiz-Molina, María Eugenia
- In:
International journal of hospitality management
39
(
2014
),
pp. 144-156
Persistent link: https://www.econbiz.de/10010389390
Saved in:
46
The "sun and beach" tourism destination image : an application to the case of Cuba from the Spanish tourist-origin market
García, Haydeé C.
;
Gil Saura, Irene
;
García, Roberto …
- In:
Tourism review of AIEST
59
(
2004
)
1
,
pp. 16-24
Persistent link: https://www.econbiz.de/10002098928
Saved in:
47
La producción científica sobre distribución comercial en España, 1990 - 2000
Vallet Bellmunt, Teresa
;
Frasquet Deltoro, Marta
;
Gil …
- In:
Información comercial española : ICE : revista de …
(
2002
),
pp. 119-139
Persistent link: https://www.econbiz.de/10001729987
Saved in:
48
Does technology make a difference? : evidence from Spanish hotels
Ruiz-Molina, Maria-Eugenia
;
Gil Saura, Irene
; …
- In:
Service business
5
(
2011
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10009535283
Saved in:
49
Antecedents of online word-of-mouth reviews on hotels
Moliner-Velázquez, Beatriz
;
Fuentes-Blasco, Maria
;
Gil …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
2
,
pp. 377-393
Persistent link: https://www.econbiz.de/10013189280
Saved in:
50
The quality-value-satisfaction-loyalty chain : relationships and impacts
Gallarza, Martina G.
;
Gil Saura, Irene
;
Moreno, …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10009738872
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