Although conceptual support for the relevance of social capital as an antecedent of innovation has received much theoretical attention over recent years, measurement and quantitative evidence are scarce, particularly in regional contexts. Available empirical research referring to different units...

Purpose – The purpose of this paper is to highlight research avenues for improving the understanding of electronic service quality (e‐SQ) management, based on a critical review of previous literature. Design/methodology/approach – The conclusions are based on a critical review of previous...

Purpose: The purpose of this paper is to analyze the mediating role of contracts and trust on the generation of product innovations stemming from buyer-supplier knowledge-sharing (KS) among the members of the supply chain. Together with the individual effects of trust and contracts, their joint...

Purpose: This paper aims to investigate how the implementation of the inter-cooperation principle among Spanish machine-tool cooperatives helps them to coopete–collaborate with competitors, in their innovation and internationalization processes and achieve collaborative advantages....

Purpose: The purpose of this paper is to determine to what extent small sized and periphery-located firms compensate the comparative disadvantages of big centrally located firms, through patent ownership agreements with other agents, notably research institutes. Design/methodology/approach: The...