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Relationship selling and sales management
Johnston, Mark W.; Marshall, Greg W. - 2005 - internat. ed.
Persistent link: https://www.econbiz.de/10004800823
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R. - 2006 - 1. ed.
Persistent link: https://www.econbiz.de/10004806820
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Instant referrals
Sugars, Bradley J. - 2006
Persistent link: https://www.econbiz.de/10004806829
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Relationship marketing
Egan, John (contributor) - 2006 - Reprint.
Persistent link: https://www.econbiz.de/10004825108
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Customer relationship management
Peelen, Ed - 2005
Persistent link: https://www.econbiz.de/10004826675
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Leading through relationship marketing : how winning organizations leverage stakeholder relationships to improve business performance
Batterley, Richard - 2004
Persistent link: https://www.econbiz.de/10004827965
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Designing the customer centric organization : a guide to strategy, structure, and process
Galbraith, Jay R. - 2005 - 1. ed.
Persistent link: https://www.econbiz.de/10004828103
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Profit maximization through customer relationship marketing : measurement, prediction, and implementation
Aksoy, Lerzan (contributor) - 2008
Persistent link: https://www.econbiz.de/10004910640
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Managing customers profitably
Ryals, Lynette - 2008
Persistent link: https://www.econbiz.de/10004926088
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Strategic alliances & marketing partnerships : gaining competitive advantage through collaboration and partnering
Gibbs, Richard; Humphries, Andrew - 2009
Persistent link: https://www.econbiz.de/10004928101