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Singh, Pratibha; Sinha, Neena; Gupta, Manali - In: International journal of business and globalisation : IJBG 32 (2022) 2/3, pp. 184-205

Persistent link: https://www.econbiz.de/10014232549

An analysis of the effects of customer satisfaction and engagement on social media on repurchase intention in the hospitality industry

Majeed, Mohammed; Asare, Charles; Fatawu, Alhassan; … - In: Cogent business & management 9 (2022) 1, pp. 1-19

The purpose of this quantitative-deductive paper is to explore the link amongst customer satisfaction and engagement on social media on repurchase intention in the hospitality industry. The study was conducted on social media because, it is the fastest growing media in history. Data was...

Persistent link: https://www.econbiz.de/10014420386

Social media impact on qualitative performance metrics : analysis and trends of top revenue grossing U.S. hospitals

Sakulsaengprapha, Vorada; Masterson, Jonathan P., IV; … - In: Health marketing quarterly 39 (2022) 3, pp. 249-262

Persistent link: https://www.econbiz.de/10013417446

Dynamics of hospital competition : social network analysis in the Italian National Health Service

Mascia, Daniele; Vincenzo, Fausto Di - In: Health care management review : HCM review 38 (2013) 3, pp. 234-247

Persistent link: https://www.econbiz.de/10009775396

How do hospitality entrepreneurs use their social networks to access resources? : evidence from the lifecycle of small hospitality enterprises

Teixeira, Rivanda Meira; Andreassi, Tales; Köseoglu, … - In: International journal of hospitality management 79 (2019), pp. 158-167

Persistent link: https://www.econbiz.de/10012012994

Networking for innovation dynamics : a design-driven approach in the hospitality industry

Li, Mimi; Xu, Wenqing; Liu, Weiwei; Cao, Huiyi - In: International journal of contemporary hospitality management 36 (2024) 2, pp. 632-660

Persistent link: https://www.econbiz.de/10014483692

Illegitimate customer complaining behavior in hospitality service encouters : a frontline employee perspecitve

Huang, Zhuowei; Miao, Li - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 6, pp. 655-684

Persistent link: https://www.econbiz.de/10011559797

"Can food waste be reduced?" : an investigation into food waste management in hospitality industry

Nair, Girish Karunakaran; Choudhary, Nidhi; Prasad, Swati - In: International Journal of Hospitality and Event Management 2 (2019) 2, pp. 135-154

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Consumer satisfaction attribute mapping in hospitality industry through ZMET

Chatterjee, Shuvam; Pandey, Mrinalini - In: International journal of business innovation and research 20 (2019) 1, pp. 87-105

Persistent link: https://www.econbiz.de/10012144497

Multi-click attribution in sponsored search advertising : an empirical study in hospitality industry

Anderson, Chris K.; Cheng, Ming - In: Cornell hospitality quarterly : CQ 58 (2017) 3, pp. 253-262

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