L’objet de notre intervention portera sur la question de l’influence de l’organisation du travail sur l’absentéisme, les attitudes au travail et la santé au travail. A partir de l’enquête Sumer 2003, nous montrerons que les moyens informationnels donnés au salarié ainsi que...

L’objet de cette communication est de montrer en quoi le regard croisé d’une analyse quantitative et qualitative a un intérêt profond pour analyser et comprendre les effets sur la santé et la satisfaction au travail des pratiques de travail caractéristiques du lean production. Nous...

L’objet de cette communication est d'analyser les facteurs organisationnels influençant les différentes formes d’absentéisme des jeunes salariés et de comparer ces résultats à ceux obtenus en réalisant cette même étude sur des seniors. L'approche méthodologique est quantitative....

L'exemple des éboueurs infirme l'idée selon laquelle il existe une corrélation positive entre âge et absentéisme. Paradoxalement, malgré la pénibilité du métier, l'absentéisme affecte principalement les jeunes éboueurs. La présente étude cherche à cerner les enjeux qui se cachent...

Customer relationship, work relationship and impact of managerial practices on employees' well being need to be studied as a whole. Customer service employees' management are focused on cost and efficiency, so human resource practices need to be investigated. Qualitative research led within 5...

The purpose of this research is to study job satisfaction, within an new labor culture environment, which has modified the rigid vertical organizational structure and has challenged new payment modalities, flexible production systems and labor competences-based profiles. This new stage has...

The impact of wage increases on job satisfaction is explored. First, it is empirically confirmed that current job satisfaction rises with the absolute wage level as well as with wage increases. Second, a basic job satisfaction function is constructed based on the empirical results, and...

This paper develops a novel method to identify the causal contribution of managers to team performance. The method requires repeated random assignment of managers to multiple teams and controls for individuals' skills. A good manager is someone who consistently causes their team to produce more...

This paper develops a novel method to identify the causal contribution of managers to team performance. The method requires repeated random assignment of managers to multiple teams and controls for individuals' skills. A good manager is someone who consistently causes their team to produce more...

Telecommuting policies have been increasingly adopted by employers. The benefits of telecommuting from the employer's perspective include direct cost-saving from not having to house employees in an office and indirect cost-saving through reduced turnover associated with increased employee...