Schmittlein, David C.; Cooper, Lee G.; Morrison, Donald G. - In: Marketing Science 12 (1993) 2, pp. 167-183
Among the more prominent truisms in marketing are 80/20 type laws, e.g., 20 percent of the customers account for 80 percent of the purchases. These kinds of statistics indicate a certain degree of in customer purchases; i.e., the extent to which a large portion of the product's total purchases...